- Provides intermediate-level technical support for desktop endpoints which includes implementation, configurations, control, maintenance, troubleshooting, security, and usage monitoring.
- Manages the Back Office queue in ServiceNow
- Image and deploy machines to end users
- Follows asset management standards
- Conducts monthly asset management audits
- Tracks down missing equipment
- Evaluates current process model and demonstrates conceptual thinking in defining new process improvement implementations.
- Handles monthly Tech Refresh list which includes building out new machines, deploying to end users, reclamation of retired end points, and disposal.
- Generates standard and ad hoc reports, and conducts trend analysis.
- Monitors and provides data required for monthly metrics and department dashboard.
- Documents all knowledge base opportunities for the department and ensure accuracy of the knowledge base.
- Complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels.
- Complies with Information Security policies and procedures.
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Desktop Support
1 week ago
Modern Industries Phoenix, United States**Essential Duties**: · - Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. · - Works with Help Desk and Network Operations staff as appropriate to determi ...
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Desktop Support
2 weeks ago
Ascendion Chandler, United States**Description**: · **About Ascendion** · Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experienc ...
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Desktop Support
2 weeks ago
Agiles Enterprise Phoenix, United StatesWindows Engineer specializing in L2-L3 Support and Troubleshooting · (VMware, Hyper-V) and cloud platforms (Azure, AWS) · **Salary**: $ $29.28 per hour · **Benefits**: · - 401(k) · - Dental insurance · - Health insurance · Schedule: · - 8 hour shift · Work Location: On the road ...
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Desktop Support Technician
1 week ago
365 Managed IT Tempe, United StatesValid driver's license · - Reliable transportation including insurance · - Pass background check · · - Provide technical assistance with computer hardware and software and network equipment · - Resolve issues for clients via phone, in person, or using remote tools · - Monitor a ...
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Desktop Support
1 week ago
Randstad Digital Scottsdale, United StatesThis is the team that builds and images laptops for internal employees and contractors. · Please make sure you read the following details carefully before making any applications. · This is a fully onsite role in Scottsdale, Arizona. · Candidates must be detail-oriented and ha ...
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Desktop Support
12 hours ago
Resource Revolution Phoenix, United StatesPay: $ $20.00 per hour · Schedule: · - 8 hour shift · **Experience**: · - Windows: 1 year (required) · Work Location: In person ...
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Desktop Support Technician
2 weeks ago
Ovation Workplace Services Phoenix, United StatesDesktop Support Technician · This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. · Desired Skills & Experience · * ...
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Desktop Support Technician
2 weeks ago
Sybex Support Services LLC Chandler, United StatesExp: 2+ years · Base Skill Set: · - A+ Certification or equivalent experience · - Good working knowledge of Active Directory · - 2+ years' experience providing technical support in a fast paced and constantly changingenvironment up to executive management level. · - Excellent cus ...
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Desktop Support Specialist
1 week ago
Expedite Solutions Glendale, United States**- Manage the daily operations of specified locations, covering software, hardware, backups, phone administration, and local area network.** · **- Deliver level I & II end-user support for software and hardware issues.** · **- Address Desktop Virus and malware issues promptly.** ...
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Desktop Support Specialist
1 week ago
Expedite Technology Solutions Glendale, United States**- Manage the daily operations of specified locations, covering software, hardware, backups, phone administration, and local area network.** · **- Deliver level I & II end-user support for software and hardware issues.** · **- Address Desktop Virus and malware issues promptly.** ...
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Desktop Support Analyst
2 weeks ago
Insight Global Scottsdale, United StatesWe are seeking a skilled Desktop Support Analyst to a financial services client in Scottsdale, AZ. The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with systems and applications, preferably in the Mortgage in ...
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Executive Desktop Support
1 week ago
Insight Global Scottsdale, United StatesPosition: Desktop Support Technician · Duration: 1 yr long contract · Location: Onsite 5 days a week – Scottsdale, AZ 85260 · Hours: Will work standard AZ hours, but need to be able to work daylight saving hours in EST as well · Must-Haves · Two+ years of Desktop support experien ...
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Desktop Support Analyst
1 week ago
Insight Global Scottsdale, United StatesWe are seeking a skilled Desktop Support Analyst to a financial services client in Scottsdale, AZ. The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with systems and applications, preferably in the Mortgage in ...
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Desktop Support Analyst
1 week ago
Insight Global Scottsdale, United StatesWe are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with systems and applications, preferably in the Mortgage industry. As a Desktop Support Ana ...
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Desktop Support I
5 days ago
Cardone Enterprises Inc Scottsdale, United StatesJob Description · Job DescriptionAbout the Company: · Built by the #1 Business Expert in the world, Cardone Training Technologies has become one of the most trusted names in the sales industry. For over thirty years, Grant Cardone has helped companies expand sales, increase trans ...
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Level 2 Desktop Support Technician
6 days ago
MUFG Bank, Ltd. Tempe, United States**Do you want your voice heard and your actions to count?** · Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organizati ...
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Desktop Support Specialist
1 week ago
Entech Scottsdale, United StatesWe're living and working in the midst of a digital revolution, and the demand for optimized technology practices has never been more critical for businesses. At Entech, it's our mission to help companies navigate the changing environment and accelerate digital realization through ...
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Desktop Support Specialist
1 week ago
Entech Scottsdale, United StatesWe're living and working in the midst of a digital revolution, and the demand for optimized technology practices has never been more critical for businesses. At Entech, it's our mission to help companies navigate the changing environment and accelerate digital realization through ...
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Part-time Desktop Support Specialist
3 days ago
Maricopa Community Colleges Tempe, United States Part time**Hourly Rate**: · $14.35-$19.13/per hour · **Not Eligible for Benefits**: · This is a part-time, temporary position not eligible for benefits. · **Work Schedule**: · Up to 19.5 hours per week within the following business hours: · Academic Year: Monday - Thursday, 8am - 5pm · Su ...
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Desktop Support Technician I
1 week ago
Cable ONE Phoenix, United StatesJob Description: · At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an ...
Desktop Support - Scottsdale, United States - Randstad Digital
Description
This is the team that builds and images laptops for internal employees and contractors.
This is a fully onsite role in Scottsdale, Arizona.
Candidates must be detail-oriented and have a good background with the required tech.
Job Profile Summary
To provide intermediate technical evaluation, consultation, and support of global desktop computing.
Job Description
Duties and Responsibilities