Clerk (m/f/d) - Customer Service Life Insurance - Forest Lake, United States - Apex Ventures

Apex Ventures
Apex Ventures
Verified Company
Forest Lake, United States

1 week ago

Dexter Hayes

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Dexter Hayes

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Description
Forest Lake Customer Service Representative for Life Insurance (m/f/d) You can expect
  • to provide support to end customers, sales partners, and authorized third parties via phone/video chat
  • to handle written inquiries from end customers, sales partners, and third parties (letter/email/online chat/messaging/etc.)
  • to complete contract processing for defined business transactions, including correspondence and complaint handling
  • to review contractual requirements according to legal regulations and ensure proper technical data entry
  • to handle all customer inquiries according to defined interaction triggers for CLT, as well as resulting defined collection processes and cross-sector partner processes
  • to provide cross-functional support as needed to balance workload
With us
  • you can benefit from a collective bargaining agreement with a 38-hour work week
  • you can improve your ecological footprint, for example through e-bike leasing
  • you can enjoy flexible working hours and work from home or remotely at least 2 days a week
  • you can help shape change every day #changenow
  • you can spend 30 days a year lying in the sun or hiking in the mountains
  • you can balance work and personal life through a flexible working time model
You
  • have completed training as an insurance and finance clerk or a comparable education
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