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Pooler

    Senior Customer Experience Partner - Pooler, United States - A.P. Moller - Maersk

    A.P. Moller - Maersk
    A.P. Moller - Maersk Pooler, United States

    4 weeks ago

    Default job background
    Full time
    Description
  • As an external party in JCB, it's expected that you also follow our customers value and policies.
  • Proactively identify program exceptions, then troubleshoot and solve according to broad guidelines provided by the Program Manager, KCM or Customer Experience Manager where applicable.
  • Collaborate and lead the Global Service Centre (GSC) staff assigned to the key account.
  • Shall not go to the port, terminal, rail, etc to review any problem with the cargo
  • Maersk & JCB have agreed to onsite support.
  • Dress Code in alignment with JCB dress policy
  • Athletic shoes, flip flops, knee high boots and casual footwear are not permitted.
  • If your shoe has a thick rubber sole, similar to a tennis shoe it is not in compliance with the dress code.
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