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    Food Server - Atlantic City, United States - Showboat Hotel & Island Waterpark

    Showboat Hotel & Island Waterpark
    Showboat Hotel & Island Waterpark Atlantic City, United States

    2 weeks ago

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    Description
    Position Title: Food Server

    Job Summary: We are currently seeking friendly and customer-focused individuals to join our team as Food Servers at our hotel's dining establishments. The Food Server plays a crucial role in providing exceptional dining experiences for our guests by delivering prompt, courteous, and efficient service. The ideal candidate will have a passion for hospitality, excellent communication skills, and a dedication to exceeding guest expectations.

    Responsibilities:
    1. Guest Service:
      • Greet guests warmly and provide menus upon seating.
      • Assist guests in making menu selections and answer any questions about menu items.
      • Take food and beverage orders accurately and efficiently.
      • Deliver food and beverages promptly to guests' tables.
      • Anticipate guest needs and ensure guest satisfaction throughout their dining experience.
      • Handle guest inquiries, concerns, and complaints professionally and promptly.
    2. Table Maintenance:
      • Set up dining areas, including tables, chairs, linens, and tableware.
      • Ensure tables are clean, tidy, and properly set before seating guests.
      • Monitor dining areas and promptly clean up spills or messes as needed.
      • Reset tables efficiently for the next guests, ensuring a smooth turnover.
      • Maintain cleanliness and organization in the dining areas at all times.
    3. Collaboration:
      • Communicate effectively with kitchen staff to ensure accurate and timely order preparation.
      • Coordinate with other servers and restaurant staff to provide seamless service.
      • Work as part of a team to meet service standards and guest satisfaction goals.
      • Assist in other areas of the restaurant as needed, such as hosting, bussing tables, or running food.
    Qualifications:
    • Previous experience in food service or hospitality preferred but not required.
    • Strong interpersonal skills with a friendly and outgoing demeanor.
    • Ability to work effectively in a fast-paced environment while maintaining attention to detail.
    • Excellent communication and customer service skills.
    • Ability to multitask and prioritize tasks efficiently.
    • Willingness to learn and adapt to hotel policies and procedures.
    • Availability to work flexible hours, including evenings, weekends, and holidays.
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