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Doral

    Career Success Coordinator - Doral, United States - BrainStation

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    Description
    About the Role

    The Student Experience Coordinator is responsible for delivering an exceptional, seamless experience for our students.

    Students will be in contact with you on a daily basis as they move through their professional development journey in digital skills training.

    Your role is to support them throughout this process to ensure excellent customer service and support throughout their BrainStation experience.

    Responsibilities

    Work with the Experience lead to execute the best student experience for BrainStation students and alumni

    Primary point of contact for student inquiries

    Oversee student onboarding and course preparation to ensure a smooth handoff to Educators for course delivery

    Coordinate logistics with campus operations team for both in-person and online learning

    Identify opportunities to improve the student experience and course delivery process with a continuous improvement mindset

    Track and report student data and feedback to measure program success and alumni outcomes

    Collaborate in creating programs and strategies that build our student community, for both active students and alumni

    Participate in the tech community and build the BrainStation brand beyond the campus

    Requirements

    Bachelor's degree or equivalent experience

    2-3 years experience in a customer or client facing role

    Strong attention to detail

    Professional verbal and written communication skills, including public speaking experience

    A dedication to providing the best customer service

    Willingness to help out where needed in all facets of the organization

    A passion for learning new skills

    Perks and Benefits

    Comprehensive Health & Wellness Benefits Package

    Retirement Planning

    Parental Leave Program

    New Device Allowance

    Socials, Outings & Retreats

    Culture of Learning & Development

    Flexible Working Hours

    Work from Home Flexibility

    About BrainStation

    Established in 2012, BrainStation is the global leader in digital skills training and workforce transformation.

    BrainStation has worked with digital leaders from the most innovative companies in the world, developing cutting-edge, real-world digital education that has empowered more than 100,000+ professionals.


    Bonus:
    Have you been to a campus or joined an online learning opportunity? We are actively seeking individuals that believe in lifelong learning and that have taken part in our

    On Campus or Online offerings .

    BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer.

    All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment.

    If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

    While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

    #J-18808-Ljbffr


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