Customer Service Representative - Chicago, United States - Jim Tom - State Farm Agent

Jim Tom - State Farm Agent
Jim Tom - State Farm Agent
Verified Company
Chicago, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

State Farm Insurance & Financial Services Agency is hiring You'll provide our insurance customers support services and sales for our personal/commercial insurance customers.


Responsibilities

  • Use an insurance customerfocused, needsbased review process to educate insurance customers about insurance options.
  • Understanding and offering recommended additional insurance coverages to existing and new customers
  • Quote insurance proposals for lines of insurance products and find a way to close the sale.
  • Answer calls from customers promptly and provide a high level of service.
  • Review accounts during all communication to maximize discounts and address all gaps in coverages
  • Confirms insurance policies for accuracy in a timely fashion.
  • Performs timely followup and resolution related to potential insurance cancellations
  • Completes all insurance items accurately and timely.

Qualifications

  • Property and Casualty and Life and Health Insurance Licenses preferred
  • Current/recent insurance experience preferred.
  • Sales and Customer Service experience in the insurance industry.
  • Ability to market insurance products and insurance services based on customer needs
  • Ability to set priorities and manage workflow to ensure efficient, timely and accurate processing of insurance transactions and other responsibilities.
  • Proactive in problem solving
  • Strong Communication skills both with Customers and Coworkers

Benefits

  • Base comp (doe) and bonus
  • Paid time off
  • Paid training
  • Profit Sharing Plan
  • Professional development assistance
  • Professional office work environment
This opportunity is with an independent State Farm Agent., not State Farm Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

keywords:
Insurance, Insurance Producer, Insurance Sales, Insurance Customer Service Representative, Insurance Agent, State Farm, State Farm Insurance, State Farm Agency, State Farm Agent,, Agent Team Member, State Farm Customer Service Representative - CSR, Sales, Sales representative, Property and Casualty License, Property & Casualty License, Life Insurance License, Health Insurance License, Life and Health License
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