Customer Relations Representative - Chicago, United States - Jim Tom - State Farm Agent
Description
BENEFITS OFFERED:
- Base comp
- Bonus incentive
- Paid time off (personal time/holidays)
- Profit Sharing Plan
- Mon-Fri 95 (no evenings/weekends)
- Health premium allowance
- Training and professional development
- Professional office work environment
- Growth potential and opportunity for advancement
RESPONSIBILITIES:
- Provide prompt, accurate, and friendly insurance customer service. Service can include responding to inquiries regarding insurance availability, insurance eligibility, insurance coverages, insurance policy changes, insurance transfers, insurance claim submissions, and insurance billing clarification.
- Use an insurance customerfocused, needsbased review process to educate customers about all STATE FARM INSURANCE & FINANCIAL SERVICES product options.
- Develop new insurance clients leads using various self developed methods and leads our agency provides, schedule insurance appointments, identify customer needs, and market & sell all STATE FARM products.
QUALIFICATIONS:
- Excellent communication skills written, verbal, and listening
- Highly organized and detailoriented
- Experience in customer service required
- Experience in sales preferred
- Proactive in problemsolving
- Able to work in and manage a team environment
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fastpaced environment
- Property and Casualty and Life and Health Insurance Licenses REQUIRED
- Insurance agency experience preferred
- Willing to learn, Coachable, with a Positive attitude
- Attention to Detail
- Strong Follow up skills
Note:
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
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