- Answer incoming phone calls for multiple specialty practices
- Schedule routine, follow up, and new patient appointments
- Reschedule appointments as needed
- Address basic billing questions and redirect as appropriate
- Prepare and mail welcome packages to new patients
- Confirm future appointments
- Provide general practice information for patients as needed
- Responds to all patient and external customer requests via incoming phone call according to established processes and protocols and within established quality and performance metrics. Strives for first call resolution with every patient interaction.
- Other responsibilities as directed by coordinator or manager
- Compassion and empathy
- Strong organizational skills
- Excellent professional judgment, phone skills and decision making ability
- Proficiency with Windows based computer applications
- Flexibility and willingness to work as a team member
- Able to prioritize and handle multiple tasks
- Proficient typist
- Professional appearance
-
Customer Service Representative
2 weeks ago
Circle K Cumberland, United StatesJOB DESCRIPTION Store : 911 E Oldtown Rd, Cumberland, Maryland 21502 Availability - Shift/Days · Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fa ...
-
Member Services Representative
4 days ago
Planet Fitness - Portland ME Group Falmouth, United States Full timeBenefits:Flexible schedule · Health insurance · Paid time off · Training & development · Are you interested in fitness and wellness? · Join our team at Planet Fitness Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ...
-
Patient Services Representative
2 weeks ago
InterMed, P.A. South Portland, United StatesJob Description · Job DescriptionThe Patient Services Representative serves as the primary point of contact for patients calling with administrative and scheduling matters. The person in this role is expected to have exceptional customer service abilities, strong scheduling judgm ...
-
Patient Service Representative
2 weeks ago
Maine Medical Center South Portland, United StatesSummary Position Summary The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor p ...
-
customer service representative
3 weeks ago
Family Dollar Plano, United StatesFamily Dollar - 409 E SOUTH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash r ...
-
Patient Service Representative
1 day ago
Maine Medical Center South Portland, United StatesSummary *** Schedule: Saturday - Sunday 8:00am-4:30pm *** · Position Summary · The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. T ...
-
patient service representative
4 weeks ago
York Hospital York, ME , USA, United StatesAt York Hospital, we#re more than a hospital.# We are a team of providers, clinicians and staff members offering expertise within a Hospital setting, our community sites, and physician practices located throughout Southern Maine and the NH seacoast. Our caregivers# commitment is ...
-
Customer Service Representative
4 hours ago
Albertsons Companies Portland, United StatesA Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting caree Customer Service Representati ...
-
patient service representative
4 weeks ago
Maine Health Portland, ME , USA, United StatesPart Time · 272 Congress St · Clerical/Administrative Support · Day/Evening · * Position Summary · The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office d ...
-
patient service representative
3 weeks ago
Maine Health , ME, United StatesFull Time · 46 Barra Rd · Clerical/Administrative Support · Day Shift · * Position Summary · * The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office dutie ...
-
Patient Service Representative
1 week ago
MaineHealth Portland, United StatesThe patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and moni Representative, Patient, Pedi ...
-
Customer Service Representative
1 day ago
CLYNK Portland, United StatesJob Description · Job DescriptionSalary: $20/hr · Customer Service Representative · CLYNK is a circular economy solutions provider. We make it easy for retailers, brands, redemption operators and everyday people to do the right thing through our consumer-centric "bag-drop" techno ...
-
Customer Service Representative
3 days ago
UniFirst Portland, United States**Customer Service Representative - UniFirst ($750 Bonus)** · **Location:** · Portland, Maine **Job ID** · As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in t ...
-
Public Service Representative
2 weeks ago
Illinois Secretary of State Plano, United States · Office of the Illinois Secretary of State · Alexi Giannoulias · Job Title: Public Service Representative - Spanish Speaking · Division: Drivers Services · Union: SEIU · Location: 712 E South St, Plano, Illinois - Kendall County · Salary: Starting salary for full time is $3, ...
-
Customer Service Representative
4 hours ago
EnviroLogix Portland, United StatesCustomer Service Representative page is loaded **Customer Service Representative** · **Customer Service Representative** · locationsPortland, ME time typeFull time posted onPosted Yesterday job requisition idREQ102276 Join EnviroLogix and youll be a part of a team that is pushi ...
-
Customer Service Representative
2 days ago
Shaw's Portland, United StatesShaw's - JobID: [Retail Cashier / Checker / Team Member] As a Customer Service Representative at Shaw's, you'll: Operate electronic scanning cash register to total customers final bill; Receive payment for customer purchases; Honor appropriate discounts, coupons, etc. for applica ...
-
patient service representative
4 weeks ago
Maine Medical Center , ME, United StatesSummary · *** Remote in Maine after onsite training has been completed *** Position Summary The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general Access call ce ...
-
Patient Services Representative
1 week ago
InterMed, P.A. South Portland, United StatesJob Description · Job DescriptionESSENTIAL FUNCTIONS · Primarily answer incoming phone calls for multiple Specialty practices · Redirect calls for Primary Care when needed · Schedule routine and follow-up patient appointments · Reschedule or cancel appointments as needed · Confir ...
-
Patient Services Representative
1 week ago
InterMed, P.A. South Portland, United StatesJob Description · Job DescriptionESSENTIAL FUNCTIONS · Primarily answer incoming phone calls for multiple Primary Care practices · Redirect calls for Specialty Departments when needed · Schedule routine and follow-up patient appointments · Reschedule or cancel appointments as nee ...
-
Customer Service Representative
2 weeks ago
Quipt Home Medical Portland, United StatesJob Description · Job DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. · Position: Customer S ...
Patient Services Representative - South Portland, United States - InterMED
Description
The Patient Services Representative serves as the primary point of contact for patients calling with administrative and scheduling matters. The person in this role is expected to have exceptional customer service abilities, strong scheduling judgment and decision making, and superb communications skills.
ESSENTIAL FUNCTIONS
Fulltime and part time opportunities available. Schedules may vary based on business need. Hours of Operation are Monday-Friday 7:30am-5:00pm.
InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
