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Night Auditor
3 weeks ago
Eclipse Technologies Atlanta, LA, United States Freelance**Night Auditor (Mon, Wed, Fri)**: · - Ensuring smooth operations during the night shift · - Coordinating room assignments for guests in collaboration with the Night Porter · - Reporting any issues or challenges to the Front Office Manager during the night · - Conducting nightly ...
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Night Auditor
2 days ago
Drury Hotels Company, LLC Marietta, United StatesStarting pay $18.00 per hour · Property Location: · 1170 Powers Ferry Place - Marietta, Georgia 30067 · You belong at Drury Hotels. · Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at ...
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Night Auditor
3 days ago
Drury Hotels Company, LLC Marietta, United States$18.00 · Property Location: · 1170 Powers Ferry Place - Marietta, Georgia 30067 · You belong at Drury Hotels. · Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's ...
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Hotel Night Auditor and Front Desk
1 week ago
Springhill Suites Lithia Springs Lithia Springs, United StatesHiring Immediately for a **FULL TIME (5 days).** · **Three (3) days Second Shift: 3pm-11pm** · **Two (2) days Night Audit: 11pm-7am** · Please send a resume through Indeed. · **Springhill Suites by Marriott Lithia Springs** · **960 Bob Arnold BLVD** · **Lithia Springs, GA 30122** ...
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Night Auditor
1 week ago
Aimbridge Hospitality Atlanta, United StatesThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am). We also need someone who can work 2 days a week with a potiental Night Auditor, Auditor, Hospi ...
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Night Auditor
1 week ago
Hilton Hotels & Resorts Atlanta, United States Full time· . As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically Night Auditor, Auditor, Audit ...
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Night Auditor
1 week ago
Crescent Hotels & Resorts Stone Mountain, United StatesBalance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. ESSENTIAL JOB FUNCTIONS: Prepare daily Restaurant Revenue Report dat Night Auditor, Auditor, Opera ...
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Night Auditor
2 days ago
Hilton Hotels & Resorts Atlanta, United States. As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically Night Auditor, Auditor, Audit, P ...
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Night Auditor
6 days ago
Marriott Hotels & Resorts Atlanta, United StatesAs a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Night Auditor, Auditor, Ambass ...
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night auditor
2 weeks ago
Hilton Hotels & Resorts , GA, United States Full time· . As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically Night Auditor, Auditor, Audit, ...
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Night Auditor
1 week ago
Schulte Companies Atlanta, United StatesSchulte Companies - 54 Peachtree Suites South West [Front Desk Agent / Reservations Agent] As a Night Auditor at Schulte Companies, you'll: Perform night audit duties including balancing daily transactions, preparing reports, and reconciling accounts; Greet guests and assist with ...
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Night Auditor
6 days ago
Hotel Indigo Atlanta Vinings Atlanta, United StatesCome Join Our Team · Currently, we are looking for a top-performing PART-TIME Night Auditor. · Are you a genuine people who excel with numbers and have a passion for providing excellent customer service? Our property is seeking a PART-TIME Hotel night auditor to join our growin ...
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Night Auditor
6 days ago
Courtyard by Marriott Atlanta, United StatesCourtyard by Marriott Executive Park Drive [Front Desk Agent / Reservations Agent] As a Night Auditor at Courtyard by Marriott, you'll: Perform nightly audit of financial transactions and guest accounts; Verify accuracy of charges and reconcile any discrepancies; Prepare daily re ...
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Night Auditor
6 days ago
Aimbridge Hospitality Alpharetta, United StatesAimbridge Hospitality - Hyatt Place Alpharetta [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as ...
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Night Auditor
1 week ago
Aimbridge Hospitality Atlanta, United StatesJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing ...
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Night Auditor
1 week ago
Concord Hospitality Atlanta, United States· We are hiring a Night Auditor · We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open each front desk role is as important as the others. ...
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night auditor
1 week ago
InterContinental Hotels Group Atlanta, GA, United StatesJob Description · Role Purpose · The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Night Auditor, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction ...
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Night Auditor
1 week ago
Aimbridge Hospitality Atlanta, United StatesJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). We also need someone who can work 2 days a week with a potiental of more. We are l ...
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night auditor
1 week ago
IHG Atlanta, GA, United States**Job Description** · **Role Purpose** · The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Night Auditor, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a ...
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Night Auditor
6 days ago
Extended Stay ATL N Lake Atlanta, United StatesJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparin ...
Front Desk Agent/ Night Auditor - Marietta, United States - Auro Hotels
Description
** Front Desk Agent/ Night Auditor**
**Job Category****:** Front Office **Requisition Number****:** FRONT002906 Showing 1 location **Job Details**
**Description**
The primary purpose of the Front Desk Agent/Night Auditor is to greet and serve guests in a professional, gracious manner. Register guests, provide prompt and courteous service to the guests throughout their stay, resolve guest problems, close guest accounts upon checkout and offer fond farewell to guests. In to auditing all accounts to ensure they are in balance and to prepare final reports for management ensuring maximum room revenues and guest satisfaction in line with AURO Hotels standards.
Ensures that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.
Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing AURO Hotels professionally with our guests and assuring that all transactions with guests are handled in a legal and ethical manner.
Understands and apply all property safety and security procedures to maintain a secure and safe environment for associates and guests at all times.
Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.
**Essential Job Functions**
Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.
Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible, and ensure that staff does the same. Maintain and provide accurate information on and promote hotel facilities.
Maintain cash bank per accounting guidelines. Comply with all accounting procedures.
Maintain effective communication within Front Office and related departments, and with all hotel departments. Stay aware of issues relating to front office and general hotel operations. Attend meetings as scheduled. Apprise management of any concerns or suggestions.
Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
Understand and operate front office telephone, computer systems, and equipment such as ten key adding machine, facsimile machines, etc.
Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate, provide key folder containing guest room key (and club key if applicable), certificate and coupons as appropriate. Close out guest accounts at time of check out. Properly file and retrieve registration cards.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, travelers check and other forms of payment. Post charges to guest rooms and house accounts using the computer. Process payments per established procedures.
Provide safety deposit boxes to guests in accordance with established hotel procedures.
Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage. Input messages into the computer. Retrieve messages and communicate the content of messages to guests. Retrieve and send mail, small packages and facsimiles for guests.
Listen to and promptly act to resolve guest problems and complaints. Authorize revenue allowances to remedy problems only after other alternative solutions have failed and appropriately document the solution/remedy. Apprise management of all guest complaints/problems; including those that have been resolved.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
High School or better.
**Experience**
**Licenses & Certifications**
