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    Medical Office Assistant - Malvern, United States - DaVita

    DaVita
    DaVita Malvern, United States

    3 weeks ago

    DaVita background
    Description

    Reference #:
    R Swedesford RdSte 150,Malvern,Pennsylvania, ,United States of America

    Be different. Do what you love. Join DaVita as a Medical Office Assistant / Care Coordinator.


    It takes a Village to care for our patients and as an IKC Medical Office Assistant (Care Coordinator/CC), you will be at the heart of all the action.

    Our CCs work together as a team to facilitate the planning and organizing of all critical activities for our patients.

    The patients we care for are some of the most complex patients and need an excellent care team to help manage their chronic conditions.

    The Care Coordinator works closely with our Nurse Practitioners, RN Case Managers to make sure our patients receive the highest quality care.


    Position Details:
    HYBRID schedule, working in DaVita clinics 4 days per week and remotely the remaining day.

    Full Time hours, Monday through Friday

    Starting time between 7:00 and 8:00, with flexibility when needed

    Commuting to multiple DaVita clinics in the Harrisburg, West Lancaster and York, PA market

    Mileage Reimbursement

    Opportunity to have Direct Patient Interaction and Build Relationships

    Professional Growth Opportunities / Tuition Reimbursement Options

    Diverse, community-based and FUN Work Culture

    Fortune World's Most Admired Companies


    Responsibilities:


    Assist the clinical team with moving the patient through the continuum of care by communicating with and completing tasks as directed.


    Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling.

    Communicate directly with patients on a timely basis for all scheduling requirements.

    Maintain accurate and complete documentation of records. Forms are fully-completed, legible, have no unapproved abbreviations and have the proper signatures.

    Ensure that documents get to appropriate parties in a timely manner, without compromising confidentiality or patient privacy procedures.

    Demonstrate exceptional two-way communication using clear and well-organized oral and written techniques.

    Act in accordance with the DaVita, Inc. mission and values to deliver high quality care to our patients.

    Qualifications of the Medical Office Assistant:
    High school diploma or GED required

    Experience in a medical office or hospital setting a bonus

    At least two (2) years of experience in a professional office environment

    Prior remote work experience is a bonus

    Ability to work with and resolve confidential information and/or issues using discretion and judgment

    Professional verbal communication and telephone etiquette

    Proficiency with Microsoft Office/Excel/Outlook

    Patient engagement - PATIENT-FOCUSED role

    Commitment to service excellence and patient satisfaction

    Excellent verbal and written communication skills


    Our Core Values:
    Service Excellence

    Integrity

    Team

    Continuous Improvement

    Accountability

    Fulfillment

    Fun

    What We'll Provide:
    More than just pay, our DaVita Rewards package connects teammates to what matters most.

    Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.

    Below are some of our benefit offerings.

    Comprehensive benefits:
    Medical, dental, vision, 401(k) match, paid time off, PTO cash out

    Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

    Professional development programs:

    DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.


    DaVita IKC (Integrated Kidney Care) is comprised of an innovative eam who is committed to improving patient outcomes and improving quality of life.

    Come work with a team of passionate professionals to transform kidney care through a value-based, person-centered, comprehensive approach to kidney care.


    We provide comprehensive care and complex chronic condition management to patients nationwide, whether they are in the early stages of,, seeking aor receiving life-sustaining dialysis.

    27,000+ patients receiving IKC services every month

    20 years of Integrated Kidney Care Experience


    We're on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients.

    To help us achieve our vision, we're investing extensively in developing both our model of care and our team. When you join DaVita IKC, you're joining a compassionate team committed to quality patient care.

    Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

    #LI-TS2

    At DaVita, we strive to be a community first and a company second.

    We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are.

    We are proud to be an equal opportunity workplace and an affirmative action employer.

    As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

    Salary/ Wage Range


    Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown.

    DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.

    Learn more at

    DaVita is an equal opportunity/affirmative action employer.

    As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

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