- Bachelor's degree in Business Administration or related field or equivalent work experience preferred.
- Minimum one year of experience in residential mortgage loan servicing or related field required.
- General knowledge of lending regulations, lien laws, and loan documentation.
- Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
- Ability to respond effectively to the most sensitive inquiries or customer complaints.
- Present a professional image in dealing with customers, interdepartmental, and external representatives.
- Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
- Good analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to retain a broad knowledge of tasks performed in the lending functions.
- Ability to analyze and organize financial information and perform complex financial calculations.
- Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
- Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.
- Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
- 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
- Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
- Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
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Loan Servicing Officer II - Los Angeles, United States - Open Bank
Description
Job Description
Job DescriptionThe Loan Servicing Officer II is responsible for the loan daily reporting, loan payment & property tax monitoring, compliance documents and disbursing funds for residential loans.QUALIFICATIONS:
Education and/or experience
KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
Communication Skills
Computer Skills
Reasoning Skills
Employee Benefits & Perks