- Define and implement a multichannel customer marketing strategy
- Analyze customer data to identify opportunities for improvement
- Connect with the customer success function to drive revenue
- Build relationships with customers to drive adoption and upsell opportunities
- Create on-brand marketing materials to support customer success
- Identify key customers for marketing campaigns
- Map customer journey for effective engagement
- Execute marketing programs through various channels
- Conduct customer satisfaction surveys
- Create tailored marketing content for at-risk customers
- Target happy customers for upsell opportunities
- Enable Customer Success Managers with sales programs
- Develop customer engagement strategies
- Segment and customize campaigns for specific customer clusters
- 7+ years of experience in SaaS Customer Marketing
- Strong analytical and communication skills
- Experience with CRM and marketing platforms
- Ability to thrive in a fast-paced environment
- Proficient in project management tools and Adobe Creative Suite
- Comfortable with HTML and CSS
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Senior Customer Marketing Manager - Myrtle Point, United States - Enable
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Description
About the Job:
Join the team at Enable Global Inc, a rapidly growing SaaS company, where you can shape the future of rebate management in the supply chain. As a Senior Customer Marketing Manager, you'll lead revenue-generating initiatives and collaborate with key departments to enhance customer engagement and loyalty.
About the Company:
At Enable, we believe rebates are crucial for fostering strong relationships within the supply chain. Our goal is to create a vibrant ecosystem where partner collaboration drives innovation and value for customers worldwide.
Job Summary:
Strategic Responsibilities:
Tactical Responsibilities:
Requirements:
Equal Employment Opportunities:
Enable Global Inc is an equal opportunity employer, providing a workplace free from discrimination based on race, color, religion, gender, or any other protected status. We are committed to fostering a diverse and inclusive environment where all employees can thrive.
Unleash your potential at Enable and be part of our mission to revolutionize the supply chain industry!