Temporary Front Desk Clerk - Scottsdale, United States - Hilton Grand Vacations
Description
Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make someone's day, every day.
We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.
We are looking for a Temporary Front Desk Clerk to join our team at Hilton Grand Vacations Club at Scottsdale Links As our Front Desk Clerk, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.
Here's why you will love it here:
- Recognition Programs and Rewards
- A peoplefirst culture
- Supportive Leadership
- Competitive hourly base pay Numerous learning and advancement opportunities
Main Responsibilities:
- Check in and out Owners and Guests
- Respond to guests requests.
- Assists guests with reservations or change.
- Generates invoices and collects payments.
- Maintains safety deposit boxes.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Work as a team with coworkers to complete check lists and daily duties.
- Prepares and consistently restocks the front desk with supplies.
- Other duties as requested by your leader.
Qualifications
What are we looking for:
- Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing.
- Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.
- Ability to multitask responsibilities and prioritize duties.
- 6 months Customer Service Experience.
Preferred, but not required:
- Front Desk/Guest Services Agent
- Cash/credit card transactions Resort Hospitality or related industryOur dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two soughtafter Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year
- Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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