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    Luxury Galleria Spa Concierge - Houston, United States - Woodhouse Spa

    Woodhouse Spa
    Woodhouse Spa Houston, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionLocated inside of the Galleria Mall, on the second floor near Neiman Marcus

    The Woodhouse Spas Houston Galleria has an immediate need for FT or PT Spa Concierges. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today.

    WE ARE LOOKING FOR POSITIVE, SELF-MOTIVATED INDIVIDUALS.

    Requirements:
    Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests
    Attend all staff meetings & huddles as required
    Must be a team player and enthusiastic contributor to servicing our guests
    Must have the ability to multi-task

    Responsibilities:
    • Welcomes each guest who enters the spa with a smile
    • Answers phones
    • Confirm appointments daily
    • Schedule appointments using the Zenoti software
    • Prepare and finalize sale tickets
    • Educate guests on spa services and retail products
    • Orchestrates the spa schedule and ensures proper guest flow
    • Rocks sales numbers by providing gift card and retail recommendations
    • Ensures a positive, consistent guest experience
    • Supports the Managing Director and entire spa team
    • Is super organized and has an astute attention for detail, always making sure the place is tidy
    • Abide by the handbook policies
    Woodhouse Hospitality Perks include:
    • Free spa services and discounts on all retail products
    • Competitive Pay and Incentive programs
    • SPIFF opportunities = daily pay incentives
    • Paid Vacations for Full Time Employees
    • 401K and health plans for Full Time Employees
    • Great opportunities for career advancement
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