Sales Catering Concierge - Houston, United States - Omni Hotels & Resorts

Omni Hotels & Resorts

Verified Company

Houston, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Location:

Houston Hotel
Discover a luxurious oasis at the Omni Houston Hotel.

Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area.

The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer.

The Omni Houston Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.

We embody a culture of respect, gratitude and empowerment day in and day out.

If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match.

Job Description:

At _Omni Hotels & Resorts_, we create memorable experiences by empowering our Family of associates to make a difference in the lives of each other, our guests, and our communities.

Join our _All In Family_ and have access to our comprehensive and competitive benefits package:

HEALTH & WELLNESS:
Medical, Dental, Vision, Employee Assistance Program, Telemedicine, Short-Term & Long-Term Disability, and even Pet-Insurance

RETIREMENT & SAVINGS 401(K): Traditional or Roth 401(k), Up To 4% Matching Contributions, Pre-Tax Health Savings Account, and Flex Spending Amount.

TRAVEL & DISCOUNTS:
Hotel Room(s) Discounts, 25% OFF Food, Spa, Retail, and Travel Perks.

Rate:
$22/hr

The Catering Concierge, is responsible for clerical, administrative, and other duties to assist in the smooth operation of the Catering department.

Responsible for providing attentive, courteous and efficient service to all guests. To be the liaison between the banquet/culinary team and catering or convention service manager.

Responsibilities:

Assist in Solicitation of direct selling in the local, Corporate Catering market.
Event planning and detailing for local Catering booked events
Maximize Catering revenues wherever possible and minimize erosion of check averages
Communication of functionarrangement to all responsible hotel departments.
Communication with clients prior to events to initiate, negotiate, and confirm all event details for all catered functions.
Creation of Banquet event orders and distribution of client expectations to Food & Beverage Departments.
Create room diagrams in Social tables when needed
Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction. Along with working with Vendors providing such services and ensuring all Insurance Liability forms are on file
Physically doublecheck all function arrangements against specifications of client. Correct where necessary.
Client contract and effective communication to ensure repeat bookings.
On site hotel contact for all catered events when applicable
Maximize revenues for the hotel through upselling techniques.
Additional duties as assigned by Director of Catering.

Qualifications:

High School Diploma or Equivalent.
Previous Catering hotel experience required.
College degree preferred.
Knowledge of the operations of the hotel industry.
Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
Must have proven selling, negotiating and presentation skills.
Requires knowledge of advanced sales techniques.
Highly developed customer service skills with strong attention to detail.
Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.
The ability to delegate, effectively train and coach
Must be able to work a flexible schedule including nights, weekends, and holidays.
Omni Hotels & Resorts is an equal opportunity employer vets/disability.

The EEO is the Law poster and its supplement are available using the following links:
_EEOC is the Law Poster_ and the following link is the _OFCCP's Pay Transparency Nondiscrimination policy statement_