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    Quality Customer Service Representative - Waterloo, IA, United States - LoanMax Title Loans

    LoanMax Title Loans
    LoanMax Title Loans Waterloo, IA, United States

    2 weeks ago

    Default job background
    Full time
    Description

    Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.

    Paid Holiday
    Paid on the Job Training
    Full Time Positions- Monday to Friday 10am to 6pm
    with a rotating Saturday schedule of 9am to 2pm
    Never Work on Sundays
    Must be Able to Work Full Time


    Work Experience:
    Previous Customer Service Experience
    Computer and Data Entry Experience

    We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives .

    Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need.

    Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry.

    We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.

    Our Customer Service Representatives are the heart of our business.

    We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them.

    We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.

    Must be able to pass a company background screening, including a credit, criminal and background check.
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