Licensed Sales Agent - Phoenix, United States - CSAA Insurance Group

Description

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Licensed Sales Agent Join us and support CSAA IG in achieving our goals.

Your Role:

Are you a licensed property and casualty or personal lines agent who is looking for a growing organization that is dedicated, caring and committed to outstanding sales and service? Do you take pride in building positive relationships and providing an impactful, meaningful sales experience to customers? Are you ready to put your experience to work and advance your career?

Note: Bilingual candidates strongly preferred.

Hablas español? Buscamos agentes de ventas bilingües

Empleados elegibles se les pagará una prima adicional del 5% por hora por ser bilingües. No se requiere experiencia en seguros, nosotros aseguraremos que sepas como explicar la terminología de aseguranza en inglés y español.

Your work:

• You will work with prospective or existing customers to evaluate insurance needs, and deepen the relationship, using a consultative approach to sell a full portfolio of products and coverages that meet a customer's needs.
• You will work directly with prospective and existing customers via inbound and outbound calling, chat and via the web to ensure that each experience with us is simple, positive and personal.
• Training includes new employee orientation, instructor led (virtual) classroom training and on-the-job-training.
• Our operational hours are 7 days a week spanning from 7:00 a.m. to 9:00 p.m. PST. You should be available to work 40 hours a week within the operational hours with the possibility of a weekend schedule to include Saturday's or Sunday's up until 9:00 p.m.
• Training starts on Monday, 6/3.

Required Experience, Education and Skills

• High School (HS)/GED or 2 years sales experience in a virtual environment leveraging internet, phone and chat features.
• Active Property & Casualty (P&C) or Personal Lines license.
• Minimum of one year prior sales and/or customer service experience in personal lines and/or commercial lines insurance.
• Expert consultative skills to effectively assess needs.
• Understanding of and the ability to effectively apply cross-selling techniques.
• Familiarity with or ability to learn CSAA Insurance Group website information and self-service capability features and functionality.
• Expert working knowledge of or ability to learn all insurance products, including AAA Membership products and services.
• Comprehension of and ability to apply underwriting and state-specific regulatory guidelines for the multiple products serviced.

What would make us excited about you?

• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• Bilingual Spanish (read, write, speak).
• Bachelor's Degree.
• Property and Casualty industry experience.
• Certificates or designations through the American Institute of Chartered Property Casualty Underwriters (ex. Associate in Insurance Servicing).
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG Careers

At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you...

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more Read more about what we offer and what it is like to be a part of our dynamic team at

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers' evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is an hourly rate of $25.36. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full hourly rate range for this position across all the states we hire in is $ $30.33.This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 3% of eligible pay.

In addition, we offer an Incentive and Recognition plan which is an additional earning opportunity from a production incentive plan.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii, Alaska and California. California exception does not apply to existing CA employees.

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