Estimator - Orange County, CA, United States - West Rock Restoration

Description

• Respond to job leads in timely manner.
• Respond to all residential and commercial leads immediately.
• Determine appropriate "Emergency Services" and coordinate if required.
• Be available 24/7/365 for going out to support emergencies.
• Must be available for "on call" (after hours) as needed.
• Inspect called in jobs and visit jobsite timely.
• Take required digital photos of damages and upload timely.
• Scope damages to prepare estimate using xcel and Xactimate. Write Estimate of damage to submit in a timely manner hours).
• Obtain and meet/layout necessary subcontractors as needed for job.
• Communicate with Project Coordinator(s) to keep files up to date.
• Write subcontractor contracts and change orders.
• Write Revised estimates in Xactimate.
• Write Addendums to estimates and Rough Order of Magnitude (ROM) in Excel
• Get Signature from customer on Work Authorization, contracts, specifications, proposals and COS.
• Explain all charges to customer.
• Negotiate and verify payment setup.
• Meet with customer when questions arise.
• Maintain a relationship with customer throughout the project. Customer Service
• Contact necessary insurance company personnel regarding coverage issues, code upgrades, questions or scope regarding loss to resolve.
• Follow up with proper insurance person, get agreed cost; find out proper information regarding funds (WestRock name on draft, deductible amount, mortgage company, etc.).
• Keep proper insurance personnel informed of changes, problems, and status of job.
• Get estimate approval and contract value established (when possible) prior to job setup.
• Maintain ongoing paperwork in timely fashion.
• Meet adjustor when needed and include the project manager.
• Meet with Project manager and customer to review and start job.
• Review and update the status of projects every Friday, see example update for layout.
• Inspect larger projects and stay current with knowledge of production.
• If during a job visit something needs correcting, inform the Project Manager and all necessary Project Stakeholders.
• Report any conversations with customer, insurance company or trades to Project Manager and Project Coordinator(s).
• Review "job cost sheets" after Project Manager has approved invoices
• Complete a working estimate in Xactimate.
• Produce "Work Order" sheets in Xactimate for each trade spec, giving the Project Manager your estimated cost projections.
• When project is complete prepare the billing/invoice and submit to Senior Project Coordinator and Office Manager.
• Calls to customer for collection are the Sales/Estimators responsibility.
• Calls to insurance carrier for collection are the Sales/Estimators responsibility.
• Market new and existing adjustors/agents/Property Managers and Perspective Clients weeky.
• Marketing involves taking existing and/or potential clients to lunch, dinner, sporting events, etc. to develop relationships.
• Maintain confidentiality.

• Possession of current California State driver's license with less than 2 points.
• High School diploma or equivalent.
• No felony convictions (background check).
• General knowledge of Microsoft Office Applications (Word, Excel & Outlook).
• Minimum of 23 years Xactimate knowledge and ability to produce comprehensive estimate from software.
• Ability to navigate the internet.

• Ability to climb stairs, scaffold, and ladders.
• Requires one to be able to crawl through attics and crawlspaces as needed.
• Ability to bend, squat, lift frequently and lift up to 50 lbs. unassisted.
• Be available 24/7/365 to handle any emergency.

• May occasionally work in temperatures above 100 degrees or below 32 degrees.
• May occasionally work on slippery or uneven surfaces.
• Noise level in the work environment is frequently loud.
• Must work in environments such as smoke, wind, water, Category 2 and 3 water, fire, etc.

• 401(k)
• 401(k)

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

• Bonus opportunities

• 8 hour shift
• Day shift

• Orange County, CA: Relocate before starting work (required)