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    Operations Coordinator - Oklahoma City, United States - Oil States International

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    Description

    POSITION SUMMARY:
    Operations Coordinators are responsible for gathering job related information and communicating to appropriate personnel, loading out jobs, dispatching crews, and assisting with daily operational duties

    ESSENTIAL DUTIES AND RESPONSIBILITIES:
    Receives telephone requests for services from customers and relays information to crews and field personnel.
    Recommend equipment to fill the job and coordinate same.
    Computes quantities of materials requiredInspect equipment to ensure that it is dressed properly.
    Document and report all equipment movement.
    Coordinate transportation of the equipment to and from vendors and jobs.
    Maintain inventory records.
    Check in returned equipment.
    Input computer data.
    Receive and processes requests from other stores and stages equipment.
    Dispatches crews to oil or gas well servicing assignments.
    Prepares time reports and other records.
    Confers with customer regarding drilling or production problems and outlines types of services available.
    Refers customer inquiries regarding production problem or available services to sales personnel and/or district manager.
    Supervise subordinate employees such as Tool Maintenance Technicians.

    Must understand and comply with all safety rules and company policies of OSES.Work assignments carried out to the highest quality level.

    This position is designated as a safety sensitive position.
    Other duties as assigned.


    KNOWLEDGE, SKILLS, AND ABILITIES:
    Must possess basic math skills.
    Must read, write, and speak English.
    Ability to communicate professionally with people at all levels of the organization and external contacts.

    Basic computer skills utilizing various programs in Microsoft Office Suite; must possess ability to learn company or industry specific applications.

    Must be able to occasionally work extended hours, including weekends and holidays, as needed.
    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
    Ability to deal with problems associated with daily operations and business situations.
    Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

    Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

    Must successfully pass pre- and post- employment drug and alcohol tests per company policy.


    QUALIFICATION REQUIREMENTS:
    High School Diploma or equivalent required.
    Associate's degree (A.A.) or equivalent from two-year college or technical school preferred.
    Six months to one-year related experience and/or training required or equivalent combination of education and experience.


    CERTIFICATION & LICENSES:
    Valid Driver's License


    PHYSICAL REQUIREMENTS:


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Must be able to frequently lift and/or move up to 50 pounds. Anything over 75 pounds but less than 150 pounds will require either a lifting device or two employees. Anything over 150 poundswill require a lifting device, per HSE guidelines.
    Able to lift 75 lbs. from 6-inch level up to a 50-inch level frequently.
    Swing a 6 lb. sledgehammer in a hammering motion across the chest frequently.
    Ability to use fine hand and finger motor skills.
    Ability to push/pull 100 lbs. of force frequently.
    Ability to climb up equipment such as a forklift, ladder frequently.
    Requires standing, walking.

    Also requires pushing, pulling, bending, kneeling, carrying, sitting, climbing, balancing, reaching with hands and arms, for extended periods of time each day.

    Exposure to shop contaminates such as oils, chemical cleaners, and paint.
    May be required to pass pulmonary function test to wear proper respirator.
    Requires safety glasses, steel toe boots and ear plugs to be worn at all times.
    Requires exposure to warm, hot, and cold temperatures.
    Requires exposure to moderate noise levels.
    Must have good manual dexterity to perform daily tasks and operate machines, computers, or other standard office equipment.
    Must have vision and hearing within normal range.


    COMPETENCIES:
    To perform the job successfully, an individual should demonstrate the following:

    Problem Solving:
    Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics

    Customer Service:
    Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments

    Oral Communication:
    Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings

    Written Communication:
    Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information

    Teamwork:
    Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interest; Able to build moral and group commitments to goals and objectives; Supports everyone's efforts to succeed

    Planning/Organizing:
    Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans

    Professionalism:
    Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments

    Cost Consciousness:
    Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources

    Ethics:
    Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values

    Organizational Support:
    Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity

    Judgment:
    Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process

    Quality:
    Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality

    Safety & Security:
    Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly

    Attendance/Punctuality:


    Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

    An Equal Opportunity EmployerAn E-Verify EmployerUn empleador de E-VerifyEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    41 CFR c)


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