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    Sr. Systems Administrator - Jacksonville, United States - iVenture Solutions

    iVenture Solutions
    iVenture Solutions Jacksonville, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionDescriptionWe are seeking an experienced and skilled Sr. Systems Administrator to join our Managed Services team. As a Sr. Systems Administrator, you will not only play a key role in managing IT solutions for our clients but also take on a technical leadership role focused on mentorship, coaching, and team development. The ideal candidate will bring technical expertise, a passion for continuous learning, and the ability to inspire, motivate and work with the Technical Team Lead to help develop a high-performing team.
    Key ResponsibilitiesWhat you'll be doing as an IT Senior Systems Administrator... Service Delivery:
    • Manage IT systems within the framework of managed services and service level agreements
    • Ensure timely and effective resolution of client issues and requests
    • Perform root-cause analysis and advanced technical troubleshooting
    • Tracking support team metrics and making recommendations as necessary
    • Timely client engagement and vendor management
    Team Mentorship and Coaching:
    • Provide technical mentorship and guidance to team members
    • Foster a collaborative and learning-oriented team culture
    • Conduct real-time knowledge-sharing and training to assist with service issues
    Performance Optimization:
    • Work closely with team members to optimize IT systems for performance and efficiency
    • Identify opportunities for process improvements, business security and implement best practices
    • Produce and maintain detailed technical and training documentation
    • Remaining current on industry trends and emerging technologies
    Typical week: 60% team escalation support, 20% client server/network support, 10% overflow coverage for team lead, 10% meetings and training. You are a great Sr. Systems Administrator candidate if you have...
    • Bachelor's Degree, in IT/Business related field preferred, or equivalent experience
    • 5+ years supporting current Windows server technologies, enterprise email systems, network infrastructure, and line-of-business applications. Specifics include:
      • Detailed knowledge of current supported Microsoft Windows Server Operating Systems
      • Management of Microsoft Azure, Office365 and Exchange Server
      • Management of core network domain services, such as Active Directory, Group Policy, DNS, and DHCP
      • Management of Firewall, Switch and Wireless Access Points (i.e. Fortinet, SonicWall, Cisco Meraki, and HP/Aruba)
      • Experience with Citrix XenApp/XenDesktop, Microsoft Windows RDS environments or other VDI technologies is preferred
      • Experience with multi-site LAN/WAN connectivity (i.e. VPN, MPLS, SD-WAN, and dynamic and static routing)
      • Experience with current virtualization technologies (i.e. VMWare, Hyper-V and SAN Storage Management)
      • Experience with enterprise backup and recovery solutions (i.e. StorageCraft and Veeam)
    • Ability to maintain composure and deliver successful resolutions to high-impact service scenarios

    Perks of working here as an Sr. Systems Administrator.....
    • Paid Time Off benefits - 3 weeks for your first year, 4 weeks on your second year
    • Comprehensive benefits package which includes paid life insurance and paid long term disability.
    • 4% match on your 401K
    • WFH flexibility with a focus on work/life balance
    • Paid maternity, paternity and foster leave
    • Quarterly employee/family outings
    • Career path road mapping
    • $200 to spend in our iVenture Company Store on your yearly anniversary with us
    • Major emphasis on culture, team building and recognition.
    • Open communication throughout the company and transparency on company initiatives.
    • Mileage reimbursement
    • On-going training on current technologies, paid certifications and training days
    • iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values.
    Additional Information:
    • Valid driver's license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed.
    • Applicant selected will be subject to a criminal, employment, credit and motor vehicle background check
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