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    IT System Administrator - Jacksonville, United States - iVenture Solutions

    iVenture Solutions
    iVenture Solutions Jacksonville, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionDescriptionOur Systems Administrators support Microsoft server and network technologies and provide Tier 3 escalation support. This includes the following:
    • Monitor network performance, identify root-cause issues and resolve.
    • Provide server, network and desktop/application support to clients and your team.
    • Assist the team with specific client projects as required

    Position OverviewWhat you'll be doing as a Systems Administrator.....
    • Support Microsoft Windows server and network technologies
    • Management and troubleshooting of on premise and cloud environments.
    • Maintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP issues and firewall/router issues)
    • Monitor performance of Windows server and server applications, identify root-cause and resolve issues.
    • Provide Tier 3 desktop and application support including line of business application support and hosted application support.
    • Produce and maintain detailed technical and training documentation.
    • Organize and execute desktop projects, ranging from 1 day – 2 weeks.
    • Typical Week: 30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings.
    You are a great Systems Administrator candidate if you have.....
    • Bachelor's Degree, business related field preferred, or equivalent experience
    • 5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows-based network environment. Specifics include:
      • Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems)
      • Have worked with the O365 ecosystem
      • Azure ecosystem
      • Active Directory, Group Policy
      • All current Microsoft Desktop Operating Systems
      • Experience with XenApp/RDS or other VDI technologies
    • Experience with LAN and WAN technology and firewalls required, including but not limited to...
      • Cisco
      • Meraki
      • Fortinet
      • Aruba
    • Extensive hands-on experience with Windows Server and Exchange, including maintenance and support.
    • Microsoft Certified Professional Status (MCSE or MCITP)
    • Strong communication skills both verbal and written.
    • Excellent customer service skills
    • Valid driver's license and insurance with reliable transportation. This position will require infrequent local travel.
    • Drug-free and non-smoker. Smoking is prohibited at all client sites and iVenture offices.
    • Flexibility to accommodate after-hours and weekend client and team member needs.
    Perks of working here as a Systems Administrator.....
    • WFH Flexibility
    • Focus on Work/Life Balance
    • We match 4% on your 401K
    • Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
    • Comprehensive benefits package which includes paid life insurance and paid long term disability.
    • Peerfit membership - providing free sessions at local gyms and studios.
    • Paid Maternity, Paternity, and foster leave
    • Quarterly employee/family outings
    • Career path road mapping
    • $200 spend in our iVenture Company Store on your anniversary year with us
    • Real Culture initiatives and recognition, not just pizza parties
    • 360-degree feedback. You talk, we listen.
    • Mileage reimbursement
    • Super cool technology – virtual lab, paid certifications, and training days
    • iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values.
    Additional Information:Valid driver's license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed.
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