- Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position.
- Demonstrate optimum customer service delivery while performing all job functionsIntegrity
- Demonstrate sound business ethics; consistently comply with organizational values; protect confidential informationCommunication
- Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective of otherCousins is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude.
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Assistant Property Manager - Tampa, United States - Cousins
Description
Cousins Properties is a fully integrated, self-administered, and self-managed real estate investment trust (REIT).The Company, based in Atlanta, GA, and acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets.
Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets.
The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments.For more information, please visit Summary:
The Assistant Property Manager assists in the day to day implementation of those policies, procedures and programs that will assure a well-managed, well-maintained property, placing maximum emphasis on positive response to concerns and needs of the customer and on increasing the value of the property being managed
Description of Responsibilities:
Customer Relations and Property ManagementDevelops and maintains positive customer relations by creating and sustaining good will between landlord and customer and by providing consistently responsive quality serviceParticipates in the communication flow related to customer move-ins and move-outCoordinates and assists with customer events, receptions and orientationMeets one on one with customers on a regular basis to communicate building current events and solicit feedbackPrepares customer engagement program to maintain satisfaction with the building amenities and servicesOversees the property website and assures that information is current and correctPerforms property inspections to determine risk management liabilities, to assure that preventive maintenance and cleaning are performed according to contract standards and company policy, and to develop the capital improvement planPrepares property status reports, building inspection reports, tracking reports, correspondence and fileAssists in management of contracted services for property maintenance.
Acts as liaison between service providers and Property ManagementAssists in the training, supervision, and action of staff under the property emergency response process.
Assists with evacuation drills and response to any emergency, including after hours as needed to secure, protect and arrange repairs under emergency conditionsParticipates in construction projects including capital improvements, customer improvements, and major repair Collaborates with the Construction Manager, Property Manager and Chief Engineer in design plan review, administration of contracts, quality control, and project deliveryProperty AccountingAssists in preparing the operating budget:revenue, expenses, capital plan, and operating expense managementWorks with Property Managers in preparing monthly financial reports such as accruals, budget variance reports, and forecast reportReviews and approves monthly recurring billing and miscellaneous billingReconciles monthly invoices of the major service providers (i.e., janitorial, security, trash removal, etc.) to ensure accuracy, and prepares reports for billing monthlyUnderstands methods of calculating operating expense prorate shares, prepares and reviews calculations, and approves customer statemenResponsible for reviewing and approving invoice Works with Administrative Manager on accounts receivable, collection activities and maintenance of accounts payable on a current basis.
In conjunction with Administrative Manager and Property Manager, completes operating expense review and Customer calculation sheet preparationPrepares annual rental letter communication to customerLeasingAdministers leases on matters pertaining to contractual performance, including leasehold rights and landlord and customer obligations.
Prepares rental commencement letters and lease required notices.Reviews lease abstracts provided by Lease Administration.
Supports the Leasing team by preparing vacant space and participating in tours.
Reviews lease draft language from counsel to incorporate property specific terms.
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.
Required or Preferred Knowledge, Skills and Abilities:
A minimum of 2 years of commercial property management experience.
Bachelor's degree is preferredA high school diploma require Valid driver's license is required.
Must work well with others and interact positively with customers and possess excellent verbal and written communication skillMust be detail-oriented, well organized and can manage time and multiple projects efficiently to achieve the required resultProficient use of Microsoft Office suite (including Word, Excel, PowerPoint and Outlook), property management software, web-based software systems, and electronic file organization in a shared server environment is required.
Must be able to define problems, collect data, establish facts, and draw valid conclusionResponsivenessCustomer Service
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