Customer Service Representative - Towaco, NJ, United States - Quantum Innovations

Quantum Innovations
Quantum Innovations
Verified Company
Towaco, NJ, United States

2 weeks ago

James Miller

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James Miller

beBee Recruiter
Freelance
Description

Customer Service Representative / Administrative Assistant (m/f/d):
Löwenstein Medical SE & Co. KG

Towaco, NJ

Junior Level Experience

Experience in Administrative Roles

Other Business Professions

Full-time


Why Löwenstein Medical?:


Pioneering new paths. But never forgetting where we come from. For over 30 years, Löwenstein Medical has been developing and producing innovative medical technology in Bad Ems. Today, the family-owned company is one of the leading medical technology companies in the field of hospital and homecare supply. The commitment of our employees and the high quality of our products ensure us a high level of recognition - among medical professionals and users.


Your Contribution:


  • Coordination and execution of incoming appointment scheduling for field and office staff
  • Creation of order dispatch or tour plans
  • Active participation in meetings and projects
  • Warehouse monitoring
  • Processing of patient and customer inquiries via phone, fax, and email
  • Returns and exchange processing
  • Requesting billingrelated documents (e.g. prescriptions, orders)
  • Customer service and sales support
  • Maintenance of master data
  • Collaboration with our field staff
  • Point of contact for colleagues from sales & technical departments, as well as affiliated branches
  • General administrative tasks and correspondence

What You Bring:


  • Completed commercial education
  • Experience in order processing
  • Professional and competent demeanor with strong communication skills
  • Proficient in
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