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Guest Services Representative - Lancaster, United States - The High Companies
Description
High Hotels Ltd., is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality.As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, and assisting guests during arrivals and departure. You will also be responsible for operating the switchboard and handling departmental accounting and financial transactions as they relate to this position.
This position will be located at the Courtyard by Marriott on Hospitality Drive in Lancaster, PA.
We are seeking a Full-Time candidate with flexible availability to work either 7:00am - 3:00pm or 3:00pm - 11:00pm on varying days, including weekends.
Weekends include a $2/hour shift premium
Starting Rate: $14.50/hour - $15.50/hour depending upon experience
Areas of responsibility for our Guest Services Representatives include:
At High Hotels co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 80 years ago
High Hotels offers a comprehensive total compensation package including medical benefits, 401(k), vacation time and employee discounts (varies depending on employment status)
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)