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    Mail Services Associate Team Lead - Indianapolis, United States - The Millennium Group

    The Millennium Group
    The Millennium Group Indianapolis, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Now is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

    Under the direct supervision of the Account Manager the Team Lead is responsible for Shipping/Receiving and accurately sorting, posting and delivering mail and packages.

    Responsibilities:

    • Responsible for receiving, sorting, and distributing incoming mail and packages(e.g. letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients and departments.
    • Make timely collection of outgoing mail. Prepare and process outbound courier shipments using computer or service provider's equipment.
    • Track and maintain records and logs of mailing. Perform accurate data entry as needed.
    • Responsible for inventory control of mail and shipment supplies. Pick up and deliver supplies to designated locations as needed for mailing projects.
    • Process outbound shipments via FedEx, UPS, DHL, and other couriers
    • Schedule freight for pick up
    • Process outbound international shipments
    • Cross train on other functions (reception and print)
    • Other duties as assigned.

    Qualifications:

    • Strong customer service skills
    • High school diploma or equivalent preferred.
    • Minimum 1-2 years customer service and shipping/receiving related experience preferred.
    • Basic Mathematical skills.
    • 1-3 years' experience with Microsoft Software.
    • Handle multiple projects at one time.
    • Ability to effectively work individually and in a team environment.
    • Excellent communication skills both written and verbal.
    • Ability to meet employer's attendance policy.
    • Keyboarding and Windows environment PC Skills.
    • Ability to lift up to 50 lbs. on a consistent basis
    • Attention to detail.

    WATCH Where Service Matters:

    Job Posted by ApplicantPro
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