- 1. Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner Greets patients in a courteous and professional manner.
- 2. Adheres to protect patient confidentiality.
- 3. Process new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer systems, provides medical records to physician / multidisciplinary team for review, provides insurance information to financial counselor for patient to be financially cleared, and schedule patient in clinic.
- 4. Schedules patient appointments in a timely manner, and at the request of the physician, while accommodating patient's needs.
- 5. Understands the protocols for scheduling patients and gives proper patient instructions.
- 6. Notifies patient of upcoming appointments in a timely manner.
- 7. Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. Communicates all changes with patient and case information to all involved personnel.
- 8. Has thorough understanding and expertise in the use of computer systems, e.g. Cerner and GE Centricity Business. Demonstrates accuracy and thoroughness in entering information into computer systems
- 9. Works with various hospital personnel to resolve issues and accommodate patient.
- 10. Preps charts for appointments. Knowledge of proper chart format.
- 11.
- 12. Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.
- 13. Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence.
- 14. Ability to work independently and in a team setting to accomplish duties in a timely manner.
- 15. Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times.
- 16. Performs other duties as assigned.
- Req High school or equivalent
- Req 2 years Experience in a health care setting
- Req Prior experience in a clerical, administrative, and/or receptionist role.
- Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.
- Req Must be comfortable with computers and medical terminology.
- Req In depth knowledge of all insurance types.
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
-
Scheduling Coordinator
2 weeks ago
Keck Medicine of USC Beverly Hills, United States Full time· The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for ...
-
Scheduling Coordinator
1 week ago
University of Southern California Beverly Hills, United States Full timeThe Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. He/ She closely monitors patients throughout various phases to assure completion of required testing and services, valida Coordinator, Scheduling, Pati ...
-
Scheduling Coordinator
1 week ago
University of Southern California Beverly Hills, United States Full timeThe Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for se ...
-
Scheduling Coordinator
1 day ago
Keck Medicine of USC Beverly Hills, United States Full time· The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for ...
-
Scheduling, Coordinator
7 hours ago
GSN Santa Monica, United StatesPosition: Coordinator, Scheduling · Reporting to: Manager, Scheduling · Location: Santa Monica, CA · Game Show Network's Scheduling & Acquisitions department is looking for a Scheduling Coordinator to join the team. This position will consist of varied projects on an as-needed ba ...
-
Scheduling Coordinator
1 week ago
Legends Inglewood, United States Part timeThe Role · Responsible for executing scheduling for Legends. Prepare all required departmental correspondence and documents in a timely manner. Provide accurate and detailed reports to facilitate proper allocation of staffing, time and resources during events. Ensure compliance w ...
-
Scheduling Coordinator
5 days ago
Material Analysis Consulting Services Los Angeles, United StatesAbout MACS · Exciting and growing asbestos testing company in the LA market looking for a Coordinator to join our team. · Responsibilities · Schedule or dispatch workers to appropriate locations, according to customer requests, specifications, or needs · Receive or prepare wor ...
-
Scheduling Coordinator
2 weeks ago
University of California System Los Angeles, United StatesPosition Summary · Reporting to the Systems & Scheduling Coordinator, the Events Office Scheduling Coordinator manages the classroom scheduling services for 1,000+ Registered Campus Organizations (RCOs) and campus departments and academic units. The incumbent is responsible for o ...
-
Scheduling Coordinator
1 week ago
University of Southern California Los Angeles, United States Full timeThe Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary f Clinic, Neuroscience, Coordin ...
-
Scheduling Coordinator
1 week ago
Genesis Healthcare Los Angeles, United StatesIn the Scheduling Coordinator position, you will manage nursing labor at a nursing center assuring that hours of care per patient day are at the appropriate budgeted level based on census and that each vacant shift is filled at the lowest cost. Position Highlights Visible positio ...
-
Scheduling Coordinator
1 week ago
Genesis Healthcare LLC Los Angeles, United StatesIn the Scheduling Coordinator position, you will manage nursing labor at a nursing center assuring that hours of care per patient day are at the appropriate budgeted level based on census and that each vacant shift is filled at the lowest cost. · Position Highlights · Visible pos ...
-
Scheduling Coordinator
1 week ago
Right at Home Westside Los Angeles County, United StatesRight at Home Westside - Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you · The ...
-
Scheduling Coordinator
7 hours ago
University of Southern California Los Angeles, United States Full timeThe Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for se ...
-
Scheduling Coordinator
7 hours ago
University of Southern California Los Angeles, United States Full timeThe Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient c ...
-
Scheduling Coordinator
7 hours ago
University of Southern California Glendale, United States Full timeThe Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient c ...
-
Scheduling Coordinator
7 hours ago
University of Southern California Glendale, United States Full timeThe Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary f Coordinator, Scheduling, Pati ...
-
Scheduling Coordinator
7 hours ago
MemorialCare Long Beach, United States· Title: Scheduling Coordinator · Location: Long Beach, CA · Department: Surgery-Scheduling · Status: Per diem · Shift: Variable (8hr shifts) 2pm to 10:30pm every other weekend. Two weekends per four-week schedule, 1 major holiday and 1 minor holiday · Pay Rate: $20.80 ...
-
Scheduling Coordinator
2 weeks ago
Bella Doshi DDS INC Santa Monica, United States**Company Overview** · We are an established general dentistry practice dedicated to providing top-notch dental care to our patients. We believe in delivering exceptional service in a friendly and welcoming environment. As we continue to grow, we are seeking a highly organized an ...
-
Scheduling Coordinator
3 days ago
Alora Behavioral Health Covina, United StatesJob Description · Job DescriptionCome join our team at Alora Behavioral Health, where our 40-year history of compassionate care has evolved into specialized Applied Behavior Analysis services across southern California. Our recent transformation in 2022 has brought exciting chang ...
-
Scheduling Coordinator
7 hours ago
The Fountain Group LLC Torrance, United StatesThe Fountain Group is a national staffing firm, and we are currently seeking a Scheduling Coordinator for a client of ours. This position will be located in Torrance, CA. Details for the position are as follows: · Job Description: · Pay: $20-23/hour · Long Term Contract · Hybrid ...
Scheduling Coordinator - Beverly Hills, United States - University of Southern California
Description
The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic.He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed.
. Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work. Makes arrangements for any special equipment as needed. Reviews and codes charge slips for patient care services and/or surgical services rendered. Maintains files and records, including supporting documentation for insurance claims. Maintains master appointment/surgery calendar for physician(s). Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate.The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.
The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work. Makes arrangements for any special equipment as needed. Reviews and codes charge slips for patient care services and/or surgical services rendered. Maintains files and records, including supporting documentation for insurance claims. Maintains master appointment/surgery calendar for physician(s). Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate.The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.
The Scheduling Coordinator will also be responsible to answers patient phone calls, verify insurance benefits, prepare charts for clinic and provides clerical functions for the Beverly Hills Clinic.
Must work with any and every physician in the Beverly Hills Clinic. Other duties as assigned.Essential Duties:
This includes but not limited to:
laboratories, procedures and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols.
copayment, deductibles, co-insurance, deposits, self-pay or prior account balances. This includes collection of payment.
Required Qualifications:
Preferred Qualifications:
Required Licenses/Certifications:
When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity, affirmative action employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance.
We provide reasonable accommodations to applicants and employees with disabilities.Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at , or by email at Inquiries will be treated as confidential to the extent permitted by law.
Read USC's Clery Act Annual Security ReportNotice on Non-Discrimination
Certain positions are subject to background screening
EEO is the Law
EEO is the Law Supplement
Pay Transparency Non-Discrimination
USC is an E-Verify Employer
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
$9925/9925$
