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    Service Engineer - Houston, United States - Yinlun TDI, LLC

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    Description
    Job Type

    Full-time

    Description


    Yinlun TDI, LLC is a leading manufacturing company, IATF 16949 certified, providing thermal management and emissions technology solutions to the global Automotive, Commercial Truck, Off-Highway and Military markets.

    Following the acquisition by Zhejiang Yinlun Co., Ltd, Yinlun TDI is poised to continue its exponential growth.

    Known for its superior, efficient and high-quality engineering and manufacturing systems, Zhejiang Yinlun brings even greater capabilities and future potential to the North American operations.

    We are a group of highly talented and motivated professionals focused on providing heat exchanger and aftertreatment solutions, modules, and systems that meet the ever-increasing specialized demands from our customers.


    Headquartered with Administration, R&D, and Operations in Ontario, California, Yinlun TDI, LLC operate Sales and Engineering facilities in Michigan, Illinois, and North Carolina.

    Yinlun TDI is now also establishing incremental manufacturing operations in central Illinois. With the support from our parent company, we will continue our growth in target markets with strategic global customers.

    In addition, Yinlun TDI has several joint venture manufacturing partner companies in mainland China. We are currently recruiting for a position at our Ontario, CA location for a qualified
    Service Engineer.

    Job Title:
    Service Engineer


    Location:
    Houston, TX


    Shift:
    First Shift


    FLSA Classification:
    Exempt


    ESSENTIAL DUTIES AND RESPONSIBILITIES


    • Be responsible for the on-site service of all kelvin products sold in the United States, and ensure the timeliness and effectiveness of the service to meet the service needs of local customers
    • Be responsible for preliminary analysis of all problems, and feed back the preliminary analysis results of on-site repair process to the company
    • Responsible for the development of the local service network, ensuring the response time within 24H and problem solving within 48h.
    • Inventory management of local spare parts warehouse and regular replenishment according to spare parts storage status
    • Provide professional training to customers to enhance their product experience, Provide professional product training to local service partners to ensure that service partners can provide professional after-sales service to customers
    • Specify the sales strategy of local spare parts and services, and expand the sales of local spare parts and services

    EDUCATION AND/OR EXPERIENCE


    • Bachelor or master's degree major in refrigeration system or electrical system.
    • Engaged in the installation and commissioning of industrial products or new energy products, with rich after-sales service experience, familiar with Can communication control and the operation of high-voltage related equipment.
    • Customer focus, market focus, service focus
    • Pro-action and aggressive in business development
    • Technical know-how, skilled in problem resolving
    • Skilled office software
    • Good to communicate with colleagues and with customers in different part of hierarchy
    • Willing to cooperate

    SUPERVISORY RESPONSIBILITIES

    This position has no supervisory responsibilities.


    PHYSICAL DEMAND


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit.

    The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.

    The include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


    WORK ENVIRONMENT


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet.


    Affirmative Action/EEO statement

    Yinlun TDI, LLC is an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    Other Duties


    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities, and activities may change at any time with or without notice.


    Disability Accommodation Statement for Applicants

    Our company strives to make the application process inclusive for all individuals.

    If you are having difficulty applying online and need assistance due to a disability, email us at or call us at A company representative will reach out to you within 72 hours to assist you with the application process.



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