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Customer Service Representative
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client services representative
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Service Representative - Orlando, United States - Arthur J Gallagher Risk Management Services, Inc
Description
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.
Introduction
We are currently looking for a Claims Medical Only Representative who has a passion to provide outstanding administrative, claim and customer support. Do you love learning how things work and being part of a team with shared goals? You may be an excellent fit for this exciting role
How you'll make an impact
KEY RESPONSIBILITIES:
- Make a difference by communicating effectively with claimants and clients to build relationships and make connections.
Accurately set reserves, make payments and document file activity by working with clients, claimants, vendors, field personnel and other internal or external resources.
Provide fair, equitable and timely claim disposition, consistent with our standards.
Use analytical skills to make decisions and resolve issues inherent in handling claims.
About you
REQUIRED QUALIFICATIONS :
- High School Diploma or GED
Minimum of 1 years related experience required
Appropriately licensed and/or certified in all states in which claims are being handled
Knowledge of claims investigation, settlement procedures, applicable state laws and accepted industry standards and practices
Computer experience with related claims and business software.- Minimum of 1 year related experience
Appropriately licensed and/or certified in all states in which claims are being handled
Additional information
We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.