Jobs
>
Waukegan

    Mobility desktop technician - Waukegan, United States - Software Galaxy Systems

    Software Galaxy Systems
    Software Galaxy Systems Waukegan, United States

    11 hours ago

    Default job background
    Technology / Internet
    Description

    Job Opportunity as "Mobility Technician" at North Chicago, IL

    Shift time : Monday – Friday 8 hours per day, 8-5 CST.

    Job Description :

    • This position will focus more on the mobility support (iPads, iPhones, Androids) functions instead of the computers.
    • Level 2 Mobility Technician is responsible for diagnosing and resolving software and hardware incidents, tasks, and requests escalated through service management software, including but not limited to operating systems (iOS), and mobile devices, and a range of software applications with at least 4-7 years' experience.
    • Assume primary responsibility for client's mobile device support providing service over the phone, through e-mail, chat, in person, or via remote control.
    • Take ownership of issues carrying out problem analysis to implement temporary or permanent fixes with the aim or restoring service to the customer as soon as possible; escalating incidents or problems to other support teams when necessary. Accurately record, update and document support activities using service management software.
    • Responsible to ensure completion of all assigned work and proper communications with clients meeting service level agreements, customer satisfaction, and service demands. Search and utilize knowledge; create, modify, and publish support documentation to ensure accurate knowledge and promote Level 1 first call resolution or user self-service where possible.
    • Work with the Level 1 Service Desk, other Technicians, Senior Technicians, Hardware, and Engineering to understand support needs.
    • Provide expertise on support services or on-call level-2 support when requested. Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and hardware and software procurement and usage guidelines.
  • Software Galaxy Systems

    Mobility desktop technician

    2 weeks ago

    Software Galaxy Systems Waukegan, United States

    Job Opportunity as "Mobility Technician" at North Chicago, IL · Shift time : Monday Friday 8 hours per day, 8-5 CST. · Job Description : · This position will focus more on the mobility support (iPads, iPhones, Androids) functions instead of the computers. · Level 2 Mobility ...

  • Connection

    Desktop / Field Technician

    3 weeks ago

    Connection Mundelein, United States

    Job DescriptionJob Description · Connection has a fantastic opportunity through our Technical Staffing division for a Desktop / Field Technician in Mundelein, IL. This is a contract opportunity for an outstanding company in the manufacturing industry. · We at Connection offer ter ...

  • Apex Systems

    Desktop Support Technician

    2 weeks ago

    Apex Systems Arlington Heights, United States

    Apex Systems · Location: Arlington Heights, IL · Duration: Long-term Contract · Desktop Support Analyst · Description: · Responsible for the completion of short-term IT engineering projects. Familiar with a variety of the field's concepts, practices, and procedures. Relies on ex ...

  • Solution Partners, Inc.

    Desktop Support Technician

    4 weeks ago

    Solution Partners, Inc. Rolling Meadows, United States

    We're staffing a team of three (3) Desktop Support Techs. This team will support the preparation, imaging, and deployment of assets to newly acquired business unit. This team will also support the physical set-up and configuration/go live of assets for approximately 700 users acr ...

  • eTeam

    Desktop Support Technician

    3 weeks ago

    eTeam Rolling Meadows, United States

    Position: Desktop Support Tech · Location: 600 S Hicks Rd, Rolling Meadows, IL 60008 · Duration: Permanent · Salary: $46k yearly + Benefits · Responsibilities · Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user envi ...

  • Select Source International

    Desktop Support Technician

    3 weeks ago

    Select Source International Hoffman Estates, United States

    Job Description · Job Description · Supports semi-complex manufacturing related studies and processes. Gathers and records semi-complex production information. Must be able to work from drawings and written instructions. Must be able to work independently. Assoc degree preferre ...

  • Solution Partners (IL)

    Desktop Support Technician

    3 weeks ago

    Solution Partners (IL) Rolling Meadows, United States

    We're staffing a team of three (3) Desktop Support Techs. This team will support the preparation, imaging, and deployment of assets to newly acquired business unit. This team will also support the physical set-up and configuration/go live of assets for approximately 700 users acr ...

  • Chromalox

    Desktop Support Technician

    3 weeks ago

    Chromalox Cary, United States

    Job Description · Our sister-company, Durex Industries, also part of Spirax Group, is a leading manufacturer specializing in custom electric heaters, temperature sensors, temperature controls, and process systems serving a variety of markets with our cutting-edge thermal solutio ...

  • eTeam

    Desktop Support Technician

    3 weeks ago

    eTeam Rolling Meadows, United States

    Position: Desktop Support Tech · Location: 600 S Hicks Rd, Rolling Meadows, IL 60008 · Duration: Permanent · Salary: $46k yearly + Benefits · Responsibilities · Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user env ...

  • Global Enterprise Services, LLC

    DDI Systems Administrator

    3 days ago

    Global Enterprise Services, LLC North Chicago, United States

    The DDI System Administrator perform Help Desk Services support for computer Desktop, Laptop, and peripheral equipment and DDI systems and applications. · Education and Experience: · (Preferred) Bachelors Degree · 2 to 3+ Years of experience · Security+ CE (or appropriate DoD ...

  • QOS Consulting, Inc.

    Pc Technician

    3 days ago

    QOS Consulting, Inc. Waukegan, United States

    **JOB PURPOSE**: · **DUTIES AND RESPONSIBILITIES**: · - Perform troubleshooting and repairs on all computers, peripheral systems and equipment, according to current desktop standard configuration guidelines and documented procedures. · - Perform daily review of assigned work orde ...

  • ProSphere Tek

    Desktop Support Engineer

    2 weeks ago

    ProSphere Tek North Chicago, United States

    Overview · Planned Systems International, Inc (PSI) is seeking a Customer Service Engineer in North Chicago, IL. This position provides Tier 1 and Tier 2 Service Desk and End-User Service for approximately 3,700 users of Windows PCs, Monday through Friday, 4:00 a.m. to 8:00 p.m. ...

  • Abbott Laboratories company

    Senior Engineer

    3 weeks ago

    Abbott Laboratories company North Chicago, United States

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...

  • Abbott Laboratories company

    Senior Engineer

    2 weeks ago

    Abbott Laboratories company North Chicago, United States

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...

  • Abbott

    Senior Engineer

    2 weeks ago

    Abbott North Chicago, United States

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...

  • Abbott Laboratories company

    Senior Engineer

    1 week ago

    Abbott Laboratories company North Chicago, United States

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...

  • Connection

    Sr. Desktop

    6 days ago

    Connection Lake Forest, Illinois, United States Permanent

    Overview: · Connection has an amazing opportunity through our Technical Staffing division for a Sr Desktop / Hardware Technician in Lake Forest, IL. This is a Direct Hire opportunity with our client in the distribution industry. This position is onsite and responsible for day-to- ...

  • Impact Networking

    Service Desk Engineer

    3 weeks ago

    Impact Networking Lake Forest, United States

    · Impact is hiring Service Desk Engineers for our Nationally ranked Best and Brightest Workplace · Service Desk Engineers will be utilized in many different capacities to ensure proper management and support of our Managed IT clients' networks. Service Desk Engineers will act a ...

  • Dynomax Inc.

    IT Support Technician

    2 weeks ago

    Dynomax Inc. Wheeling, United States IT

    IT Support Technician · Headquartered in Wheeling, Illinois, Dynomax, Inc. is a manufacturing leader of machined parts and electrical components for the aerospace and defense industries. We are seeking an experienced IT Support Technician who will support the technology needs of ...

  • Insight Enterprises, Inc.

    Services Technician-W2

    1 week ago

    Insight Enterprises, Inc. Hanover Park, United States

    Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecuri ...