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    Customer Service Representative - Olathe, United States - Morgan Hunter

    Morgan Hunter
    Morgan Hunter Olathe, United States

    3 weeks ago

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    Description

    Position: Customer Service Representative

    Our client has an immediate need for a Customer Service Representative. This position is responsible for providing top notch service to clients and facilitating their needs.

    • Build relationships with customers and members over the phone
    • Answer account questions, resolve online problems, provide account information
    • Generate client letters
    • Submit requests to vendors on behalf of customers
    • Track account changes and transfers
    • Enter customer information into CRM database
    • Maintain customer information database for accuracy and timeliness
    • Respond to customer inquiries in accordance with company standards
    • Make changes and additions to customer accounts including mailing address and contact information
    • Correspond with customer via phone and email to verify orders and account information

    Qualifications:

    • 2 years previous customer service
    • Good Microsoft Office Computer skills and knowledge
    • Strong data entry and typing skills
    • Excellent communication skills, both verbal and written
    • Strong customer service skills and follow up skills

    About Morgan Hunter

    Since 1986, Morgan Hunter has served Kansas City-area employers to help them meet a range of hiring needs, from temporary staf?ng to direct-hire placements. Thoughtful and thorough in our approach, we're also responsive and ef?cient, creating a tailored hiring experience for both employer and job seekerbecause everyone deserves to ?nd the right ?t

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