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    Professional Services Resident Engineer - Dallas, United States - Allot Communications Ltd.

    Allot Communications Ltd.
    Allot Communications Ltd. Dallas, United States

    2 weeks ago

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    Description

    Job Description :
    Who we are


    Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world.


    We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure.


    At Allot, you'll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.

    What we are looking for

    The Professional Services Resident Engineer has a crucial role to the success of the company. Reporting to the Regional Delivery Manager he will work closely with Allot's customers and internal organizations

    What you will do


    • Responsible for deploying Allot's products at our customers which may include testing and working with customer organizations to coordinate maintenance windows and support
    • Responsible for execution of proof of concepts, trials, Interoperability Testing (IoT) and demos
    • Deliver on-site technical training to partners and customers
    • Create technical documents including ATP (Acceptance Test Plan) and MOPs (Method of Procedure)
    • Stage Allot systems offered to customers in the lab to verify customer use cases and functionality.
    • Represent Allot as technical expert in front of Allot's customers and partners.
    • Participate in an on-call shift to support select customers.

    Requirements :
    What you should have


    • 3+ years as a Professional Services Engineer in telecommunications or network security companies
    • Expert in Linux administration with strong hands-on experience
    • Expert in Networking with hands on experience in configuration and troubleshooting of Routers, Switches and Firewalls
    • Strong troubleshooting abilities in LDAP, DNS
    • Strong hands-on experience in Virtualization such as VMware - ESXi, vSphere and vCenter
    • Proven experience with cloud native infrastructure: e.g. KDS, Kubernetes, TKG
    • Strong technical troubleshooting capabilities
    • Bachelor degree in computer science or equivalent area of engineering study
    • Strong written and verbal communications skills
    • Service oriented
    • Willingness and ability to work irregular hours

    Advantages:

    • CCNA certified.
    • VMware certified.
    • 3GPP and 5G cellular networks knowledge
    • Experience providing service to Tier1 CSPs (Communications Service Providers)
    • Experience using Ansible, Python, Linux Bash and other scripting tools like AWK and Perl
    • Familiarity with SQL in different DBs (Sybase, Oracle, MS SQL)
    • Knowledge of Diameter, Radius and Tacacs authentication protocols
    • Knowledge of VPNs, IPS/IDS, anti DDoS and other network security technologies.
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