-
Customer Service Representative
3 weeks ago
Workoo Technologies Overland Park, United StatesAbout the job Customer Service Representative (Remote) · Our Company explores how you can contribute to improve services. Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.Job ...
-
Patient Services Representative
4 days ago
Surgery Partners Overland Park, United StatesThe Patient Services Representative performs general business office functions that may include some or all of the following: Charge capture and over-the-counter payment posting; Insurance verification and eligibility; Insurance pre-authorization/pre Patient Services, Representat ...
-
Patient Service Representative
3 weeks ago
Medix Overland Park, United StatesMedix is Hiring for a Patient Service Representative with a Dermatology/ENT clinic in the Overland Park area · Schedule: M-F 8:00-5:00 · Duties: · Check patients in/out · Schedule patient appointments · Verify Patient Insurance & Collect Co-Payments · Etc · Requirements:Cu ...
-
Patient Service Representative
3 weeks ago
The University of Kansas Health System Overland Park, United StatesPosition Title · Patient Service Representative · Days - Full Time · KUCC - Overland Park · Position Summary / Career Interest: · The Patient Service Representative is responsible for creating a pleasant and seamless patient experience during all activities related to the fr ...
-
Customer Service Representative
2 weeks ago
National Express LLC Overland Park, United StatesNational Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and ...
-
Customer Service Representative
5 days ago
Listedbuy Overland Park, United States**Customer Service Representative - Century Concrete - Overland Park, KS** · Dec 26, 2021 · CRH Job ID: Century Concrete, Inc. · a CRH company, has operated since 1982. By building solid partnerships with our communities, customers, and employees, we have nurtured solid growth ...
-
Patient Service Representative
3 weeks ago
The University of Kansas Health System Overland Park, United StatesPosition TitlePatient Service Representative - Call CenterIndian Creek MainPosition Summary / Career Interest:The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within a ...
-
Customer Service Representative
3 weeks ago
EcoShield Pest Solutions Overland Park, United StatesOverview: · The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering a ...
-
Customer Service Representative
3 weeks ago
iFLY World Overland Park, United States** Customer Service Representative** · **Job Category****:** Operations **Requisition Number****:** CUSTO02682 Showing 1 location **Job Details** · **Description** · **iFLY is an organization that has PASSION for EXCELLENCE and INNOVATION. We live and breathe our values in eve ...
-
Customer Service Representative
3 weeks ago
Capfed Overland Park, United States** Customer Service Representative** · **Job Category****:** Retail Operations **Requisition Number****:** CUSTO002972 Showing 1 location **Job Details** · **Description** · **Role** · Assists customers with all types of teller and new account transactions. Assists customers ...
-
Customer Service Representative
3 weeks ago
AmeriLife Overland Park, United StatesOur Company · Explore how you can contribute at AmeriLife. · For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. · Associates get satisfac ...
-
Customer Service Representative
3 weeks ago
TEKsystems Overland Park, United StatesJob Description: · Candidates will be responsible for handling work ticket orders for their national accounts such as: Lowes, Amazon, Target, Walmart, etc., received electronically or by phone, a lot of the calls can be outbound in nature. · Qualifying/verifying customer requests ...
-
Customer Service Representative
5 days ago
Orkin Overland Park, United StatesOverview: · $18.00-$22.00/Hr. · We Need Your Next-Level Service Mindset at the Best in Pests. · As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the indust ...
-
Client Service Representative
5 days ago
Netsmart Overland Park, United States Full timeProvide help desk resolution and service desk delivery supportResponsibilities Address and resolve basic and routine support requests. Adhere to Netsmart processes and best practices. Escalate support requests as required. Enter quality information into tracking systems. Create a ...
-
Client Service Representative
3 days ago
Netsmart Overland Park, United States Full timeProvide help desk resolution and service desk delivery support · Responsibilities · Address and resolve basic and routine support requests. · Adhere to Netsmart processes and best practices. · Escalate support requests as required. · Enter quality information into tracking ...
-
Guest Service Representative
1 week ago
JCPRD Overland Park, United StatesOverview: · Make a positive impact on the community by joining the Johnson County Park and Recreation District team and help us enhance the lives of thousands through excellence in parks, recreation, culture, education, and public service. As a JCPRD employee, you'll be part of ...
-
Bilingual Customer Service Representative
2 weeks ago
LoanMax Title Loans Overland Park, United StatesLoanMax Title Loans - Bilingual Customer Service Representative (entry level) · Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place · **We are currently hiring for our location on 10321 W. 75th St. Shawnee, ...
-
TSA Customer Service Representative
6 days ago
Staples Overland Park, United StatesStaples - JobID: 2531 [Retail Associate / Team Member] As a Customer Service Representative at Staples, you'll: Greet all customers and provide a professional and welcoming experience; Complete customer fingerprint images, biometric & data capture processes and paperwork; Engage ...
-
PRN Patient Service Representative
3 weeks ago
Kansas Health System Overland Park, United States**Position Title** · PRN Patient Service Representative - ENTDays - PRNIndian Creek Medical Plaza 3, KU MedWest, Main Campus**COVID-19 and flu vaccines are required for all health system employees**. . · **Position Summary / Career Interest:** · The Patient Service Representat ...
-
Patient Service Representative Scheduling
2 weeks ago
Kansas Health System Overland Park, United States**Position Title** · Patient Service Representative SchedulingIndian Creek Medical Office Building**COVID-19 and flu vaccines are required for all health system employees**. . · **Position Summary / Career Interest:** · The Patient Service Representative is responsible for cre ...
Customer Service Representative I - Overland Park, United States - CorVel
Description
** Customer Service Representative I**
**Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO04151 Showing 1 location **Job Details**
**Description**
CorVel in Overland Park, KS is seeking a Customer Service Representative. The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.
**About CorVel**
CorVel is a national provider of industry-leading risk management solutions for the workers compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 3500 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:**
Answer phone calls, return phone calls.
Answer emails from clients, providers and internal referring offices
Review previous history of the provider in MedCheck, Scheck and SalesCloud.
Consult with Supervisor or other departments to clarify answers to inquiries.
Contact provider to discuss findings at the appropriate level.
Maintain reports and spreadsheets as needed.
Requires punctual and consistent attendance.
Additional duties as assigned.
**KNOWLEDGE & SKILLS:**
Knowledge of Workers Compensation fee schedules and regulations
Effective oral, and written and communication skills
Good organizational skills and ability to multitask
Detail Oriented
Proficiency with Microsoft applications.
Medical terminology and coding knowledge
**EDUCATION/EXPERIENCE:**
High school diploma or equivalent
Customer service experience working in the Managed Care and Benefit Administration industries
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
