Jobs
>
Dallas

    Customer Support Representative - Dallas, United States - JM Bullion

    JM Bullion
    JM Bullion Dallas, United States

    3 weeks ago

    Default job background
    Description

    NameProviderPurposeExpiryTypeAWSALBRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 1 dayHTTPAWSALBCORSRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 6 daysHTTPNameProviderPurposeExpiryTypeNameProviderPurposeExpiryType__insp_targlptThis cookie is used to remember login information, which optimizes the visitor experience on the website the cookie also allows visitors to leave comments on website content.1 yearHTTPNameProviderPurposeExpiryTypeuidCollects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.1 yearHTTPIDEUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 yearHTTPNameProviderPurposeExpiryType **We are**

    **JM Bullion**

    **Customer Support Representative**

    Full Time

    Posted 2 months ago

    **About the Position**

    **Position Summary**

    JM Bullion is an online retailer of precious metals, based in Dallas, Texas. We are a young, quickly growing company, looking for sales driven, Customer focused intelligent, friendly people with excellent communication skills to join our sales and support team.

    At JM Bullion, our customers satisfaction is one of our highest priorities. As a sales and support specialist, you would be fulfilling one of the most important roles towards that end. As the voice of our company, you should be likeable, organized, self-sufficient, honest and most of all, a great communicator with the ability to apply active listening with a splash of empathy to every customer interaction.

    This role goes beyond a traditional customer sales or support role in several ways. As a sales and support specialist, you will be expected to be a constant advocate for the customer within our company. Expectations involve assisting our customer base in identifying their product needs, closing the sale and providing excellent customer service throughout the sales process and beyond. We will also rely on you for a steady stream of feedback and ideas to improve the overall customer experience. Our team is fairly small, and we are constantly changing and improving, so each individuals contribution is essential to this process.

    You should be someone who enjoys helping people and can exhibit tremendous patience with customers. Additionally, you should enjoy working in the sometimes pleasantly chaotic environment of this fast growing company.

    At JM Bullion, we make a conscious effort to treat our employees well We value each team members input and rely heavily on internal feedback to improve. With regular company lunches, happy hours and discussions, youll have a chance to engage your co-workers and make the company a better place.

    Our great benefits include medical, dental and vision insurance options, life insurance, disability insurance, generous paid time off, employee discounts, and a 401k plan, to name a few.

    **Essential Functions**

    The ability to effectively assess the customers investment and purchase needs

    The ability to provide sufficient product information to potential customers and always offering to facilitate the sale on the customers behalf

    The ability to efficiently resolve issues for customers independently, when applicable, and otherwise ensuring responsible follow-up to any unresolved issue

    Proven ability to recognize opportunities to recommend products to our customers based on their order history whether a sales or service call

    Ability to provide excellent customer service as may be required

    Ability to effectively educate the customer on products and services

    Being a customer advocate by helping to both improve our policies and develop new programs to enhance their experience

    **Qualifications**

    Associates degree or higher preferred but not required

    Passionate about helping people

    Ability to work independently

    Excellent communicator, both oral and written

    Honest and dedicated with a pleasant personality

    Sales focused and service oriented

    COMPUTER SKILLS: Experience with Microsoft Word, Outlook, Excel, and 10 Key preferred

    Ability to type 35-40 wpm

    Demonstrated ability to apply active listening and effectively build rapport with customers

    Able to work 8am 5pm or 9am 6pm.

    **Critical Skills**

    Honesty/Integrity

    Analytical Skills

    Attention to detail

    Sales Focus

    Efficiency

    Sound Judgement

    To apply for this job **email your details to**

    Apply using webmail: / / /

  • Essential Local Firm

    Sales Support Representative

    3 weeks ago

    Essential Local Firm Dallas, United States

    Habibi Acquisitions is a sales and marketing firm with a reputation as an indisputable leader for companies that aim to penetrate markets locally and nationally. We go the extra mile to create and execute sales strategies. The Sales team generates leads, establishes a plan of act ...

  • LanceSoft

    Field Support Representative

    2 weeks ago

    LanceSoft Dallas, United States

    Title: Field Support Representative · Work Location: Dallas, TX 75240 · Duration: 0 - 3 Months (Temp to Engage) · Hours: 8:00 AM - 05:00 PM (Mon to Fri) · Job Description:Fully vaccinated and show proof. · Looking for someone with customer facing experience, coming from reta ...

  • 6M Executives Inc.

    Client Support Representative

    4 hours ago

    6M Executives Inc. Dallas, United States

    Job Description · Job DescriptionAre you looking for a long term stable career? Are you looking for opportunities for advancement? Want to work in an industry-leading company where hard work pays off? · 6M Executives is a company established on the concept of community, innovatio ...

  • Culligan

    Customer Support Representative

    2 weeks ago

    Culligan Dallas, United States

    Benefits/Perks Medical insurance · Dental insurance · Vision insurance · Vacation, paid time off · Company-paid training · Employee discounts for Culligan in-home products · Eligibility for annual recognition and training meetings/events · Job Summary · Culligan Water is ...

  • EVO Payments International

    Customer Support Representative

    3 weeks ago

    EVO Payments International Dallas, United States

    **Summary** · As a Customer Support Representative, you will be responsible for interacting with customers (merchants), Independent Sales Organizations, (ISO's), Independent Business Analysts (IBA's), Sales Agents, Alliance Partners and vendors on behalf of EVO Payments, Inc. Th ...

  • Stellar

    Customer Support Representative

    2 weeks ago

    Stellar Dallas, United States

    We are on a mission to revolutionize the way Third Party Contractors and Tradespeople work, and we're hiring a Customer Support Representative to help make it happen. As a member of the support team, you will help manage our inbound phone line and be responsible for ongoing commu ...

  • Acrisure LLC

    Customer Support Representative

    3 weeks ago

    Acrisure LLC Dallas, United States

    Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $38 million to $4 billion in revenue since 2013 and deploys the best of Human and High Tech at scale to reimagine financial service product distribution. Acrisure employs ...

  • LUCCHESE INC

    Retail Support Representative

    13 hours ago

    LUCCHESE INC Dallas, United States

    Lucchese Bootmaker · has made Cowboy Boots in Texas for more than 140 years. Lucchese focuses on getting the perfect fitting boot on every customer's foot by offering a unique in-store experience. In addition to Cowboy Boots, Lucchese sells private label and other brand products ...

  • The University of Texas Southwestern Medical Center

    Administrative Customer Support Representative

    3 weeks ago

    The University of Texas Southwestern Medical Center Dallas, United States

    Join UT Southwestern in the Parking Services department as an Administrative Customer Support Representative. Required Experience and Education High school diploma or equivalent, and one (1) year experience in customer service or related field. Job D Administrative, Support, Repr ...

  • InAuto LLC

    Technical Customer Support Representative

    1 week ago

    InAuto LLC Dallas, United States

    Job Description · Job DescriptionJob Description · iGotcha GPS provides asset monitoring solutions for buy-here-pay-here auto dealerships and high-risk financing institutions. Our innovative technology gives our customers reassurance they can quickly find and recover their assets ...

  • The Nielsen Company

    Bilingual Customer Support Representative

    3 weeks ago

    The Nielsen Company Dallas, United States

    **Bilingual Customer Support Representative (English and Spanish)** · **Please wait...** · **Location:** Dallas, TX, US **Bilingual Customer Support Representative (English and Spanish ** · Field Operations and Panel Recruitment - USA Dallas, Texas · The Panel Relations Speci ...

  • SchoolInfoApp

    Customer Support Representative II

    3 weeks ago

    SchoolInfoApp Dallas, United States

    **SchoolInfoApp Customer Support Representative II** · (App Store Associate) · SchoolInfoApp is looking for a tech-savvy and problem-solving customer support professional with a passion for serving both our clients and internal team. The ideal candidate will have excellent writ ...

  • UnitedHealth Group

    Patient Support Center Representative

    2 weeks ago

    UnitedHealth Group Dallas, United States

    If you are located within MST OR CST, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with ...

  • Industrial Radiator

    Product Support Sales Representative

    1 week ago

    Industrial Radiator Dallas, United States

    Job Description · Job Description · PSSR (Product Support Sales Representative) · Job Description · Maintain relationships with current customers. · Devise a method of locating new potential clients by online research and developing leads from current contacts, and then pursu ...

  • Aperia

    PCI Technical Support Representative

    2 weeks ago

    Aperia Dallas, United States

    Summary · Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processin ...

  • Polly

    Associate Customer Support Representative

    4 days ago

    Polly Dallas, United States

    Who you are: · You have 2+ years of Customer Service experience under your belt and are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company. You are excited to work with emerging technologies and modern tech stack with a collaborative ...

  • Industrial Radiator Service

    Product Support Sales Representative

    2 weeks ago

    Industrial Radiator Service Dallas, United States

    Job Description · Job DescriptionPSSR (Product Support Sales Representative) · Job Description · Maintain relationships with current customers. · Devise a method of locating new potential clients by online research and developing leads from current contacts, and then pursue & dev ...

  • AdvoPath Health LLC

    Advocacy Support and Service Representative

    2 weeks ago

    AdvoPath Health LLC Dallas, United States

    Job Description · Job DescriptionPosition Summary · The ideal candidate will have exceptional customer service skills, excellent communication skills, and work well on a team. Must also possess the ability to work independently while multi-tasking and prioritizing assigned tasks. ...

  • Conifer Revenue Cycle Solutions

    Support Services Lead Representative

    4 days ago

    Conifer Revenue Cycle Solutions Frisco, United States

    **JOB SUMMARY** · Responsible for providing advanced clerical support services to the Support staff. Also responsible for providing daily functional assistance Support Services Representatives, and Support Services Supervisors by being the first line of support for operational co ...

  • Pursuit Enterprise

    Entry-Level Client Support Representative

    1 week ago

    Pursuit Enterprise Dallas, United States

    Pursuit Enterprise delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Entry ...