Telephone Customer Service Representative, Call - Church Hill, PA, United States - Neptune Enterprises

Neptune Enterprises
Neptune Enterprises
Verified Company
Church Hill, PA, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

We are looking for Telephone Customer Service Representatives, Call Center Agents m/f/d in the area of Church Hill, PA for an online automotive portal.

As a Telephone Customer Service Representative, Call Center Agent m/f/d, your responsibilities will include:
Tasks

  • Contacting private customers by phone and confirming previously scheduled appointments
  • Conducting proactive customer satisfaction surveys
  • Providing telephone customer service by answering calls and resolving customer inquiries in a serviceoriented, efficient, and timely manner
  • Responding to customer inquiries via email, such as cancellations, feedback, and questions
Qualifications

  • Ideally, you have previous experience in the automotive industry (but it is not mandatory)
  • You have excellent communication skills
  • You are good at dealing with people
  • You set ambitious goals and have high standards for the quality of your work
  • You have excellent German language skills and are comfortable working on a computer

Benefits:

  • Opportunity for career change or reentry into the workforce
  • Qualified training and development through specialized trainings, coaching, and workshops
  • Familyfriendly working hours (working hours between Mon-Fri 8am6pm in a twoshift system 8am4:30pm or 9:30am6pm)
  • Gross salary of 2100 €
  • Workplace at the Dreilinden location
  • Currently, remote work is possible. In the future, a hybrid work model is planned, with the option to work both at the Dreil
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