Jobs
>
Bozeman

    Campground Operations Coach - Bozeman, United States - Team Outsider

    Team Outsider
    Team Outsider Bozeman, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Team Outsider Overview

    At Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds and car care centers nationwide. We are on a mission to be the most hospitable team in the world, and to achieve our mission, we need your help

    Position Overview

    Reporting to the Director of Campground Operations, each Campground Operations Coach will be responsible for managing campground operations, and the on-site General Managers at up to 10 RV resort campgrounds. In addition to acquiring and managing campgrounds, we are a hospitality training and development company that will offer the right candidate immense responsibility and opportunity for growth.

    Duties & Responsibilities

    • As with all positions on our team, live Team Outsider's values while performing the responsibilities of your position.
    • Work directly with Team Outsider leadership to lead and support your properties' General Managers in the following: Maintain a safe, fun, clean, and family-oriented environment at all properties.
    • Ensure that all of the campgrounds and their amenities are fully operational.
    • Train General Managers, Leads and their on-site Teams.
    • Maximize camper-nights, registration revenue, store sales, and ancillary revenue while managing expenses.
    • Drive growth and promotion of each campground's service offerings.
    • Maintain company standards and expectations.
    • Manage each campground's key performance indicators (KPIs) and quarterly objectives.
    • Oversee capital improvements, maintenance, and other infrastructure projects.
    • Oversee campground operations to ensure the highest level of camper satisfaction.
    • Develop marketing initiatives designed to drive occupancy.
    • Proactively gather information on campers and their travel plans to find ways to deliver a "WOW" experience.
    • Implement rules, guidelines and best practices for each community to optimize the team's and camper's experience
    • Recommend best practices, including but not limited to: community management, sales, events, training, and camper experience on a company-wide level.
    • Review daily reports and work with the team to finalize weekly and monthly reports.
    • Manage campground expenses, including the submission of accurate weekly expense reports.
    • Temporarily assume management of campgrounds as needed.
    • Assist with the annual and quarterly budgeting process.
    • Up to 30% travel to company-managed campgrounds required.

    Personnel Management

    • Manage the on-site teams to achieve specific goals and objectives.
    • Analyze General Manager performance, provide regular feedback, conduct regular performance reviews, and implement progressive discipline steps when necessary.
    • Lead professional development of team members and recommend current team members for promotion.
    • Conduct regular meetings with General Managers to provide coaching, drive work forward, and ensure achievement of business results.
    • Ensure the right people are in the right seats to ensure the team is maximizing productivity.
    • Oversee and keep the team up to date with process changes.

    Physical Campground Management

    • Discuss General Manager recommendations with the Director of Campground Operations on any repairs, maintenance, or updates required at the properties.
    • Work with the Director of Setting to Oversee and implement capital improvement projects.
    • Analyze property reviews to identify and resolve issues presented, i.e. un-level sites, insufficient cleaning staff, or poor cable tv picture quality, etc.
    • Set priorities using camper reviews and clearly communicate adjustments to the team.
    • Know and be able to implement camper safety plans, i.e. fire and emergency plans.

    Business Development

    • Oversee and ensure the successful on-boarding of newly acquired campgrounds and newly hired or promoted General Managers.
    • Assist with regional marketing, including any relevant trade shows or exhibitions.
    • Stay abreast of, identify and recommend participation in recruiting sessions, college fairs, community events, etc.

    Experience & Requirements

    • A passion for and understanding of Team Outsider's mission and values.
    • 5+ years of hospitality, project management, or business operations experience.
    • Must be an effective problem solver.
    • Must be highly organized, a skilled note-taker, and a process implementer.
    • Must be strong at generating culture while working in a remote setting.
    • Must be willing to travel 30% of their time.
    • Campground Management experience is a plus.
    • Must be able to drive results on-site, push actions forward, and maintain a high level of accountability in a remote setting.
    • Must have strong verbal and written communication skills.
    • Understanding and experience managing a team of more than five people.
    • Exceptional ability to prioritize and not multitask.
    • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic and empathy.

    Team Outsider Mission

    • We are on a mission to be the most hospitable team in the world.

    Team Outsider Vision

    • Our vision is to prove to the world that by delivering extraordinary hospitality to their team members and guests, businesses can outperform their competition.

    Team Outsider Values

    • We put our team first: We believe that the most important hospitality we extend is to our team members. The way we treat one another sets the tone for how we treat everyone.
    • We make them say "WOW": We are passionate and determined to "WOW" our team members, our guests, our community, and our partners at every interaction.
    • We express gratitude: We appreciate that our team members and guests have many options for where to spend their time. We are committed to proving to them that they've made the right decision.
    • We get better every day: We are always growing, learning, and ready to drive change. When we stumble, we admit fault and get back on our feet. We are in the constant pursuit of excellence in everything we undertake.
    • We are steadfastly resourceful: We do more with less and will do whatever it takes to overcome a challenge.
    • We give back: We strive to leave the biggest positive impact on the communities where we operate. Their success is our success, and we want to see them win.
  • Montana State University

    Assistant Coach

    3 days ago

    Montana State University Bozeman, United States

    General Statement · Responsible for assisting with directing the Montana State University's Strength & Conditioning Training program in Bozeman, Montana. The Assistant Strength & Conditioning Coach reports directly to the Head Strength & Conditioning Coach. Duties and Responsibi ...

  • Republic Services

    Operations Supervisor

    1 week ago

    Republic Services Bozeman, United States

    POSITION SUMMARY: Within a division, the Operations Supervisor – Hauling Operations is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off (industrial) and/or container delivery and pick up) in a geographicall ...

  • Goodwin Recruiting

    Housekeeping Manager

    3 weeks ago

    Goodwin Recruiting Bozeman, United States

    To Apply for this Job Click Here · Seeking a polished Housekeeping Manager who is an excellent communicator. Someone who is detail-oriented and loves the outdoors. Please apply RELOCATION TO YOSEMITE AREA · Housekeeping Manager Benefits: · Relocation for the right candidate · Hou ...

  • Qdoba

    Weekend PM Shift Manager

    4 days ago

    Qdoba Bozeman, United States

    FLEXIBLE SCHEDULES | EMPLOYEE MEALS | PAID TIME OFF | INSURANCE (HEATH/VISION/DENTAL) | 401K PROGRAM W/MATCHING · If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you As the Restaurant Manager, you'll enjoy the following work-relate ...

  • Jiffy Lube

    Assistant Manager

    3 weeks ago

    Jiffy Lube Bozeman, United States Full time

    Jiffy Lube Assistant Managers are certified and proficient in all areas of store operations, sales and service and responsible for developing guest relationships. In addition, the Assistant Manager sets an example as a leader, focusing on the career development of teammates, and ...

  • Rich Products Corporation

    Production Group Leader

    3 days ago

    Rich Products Corporation Gallatin, United States Full time

    Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, o ...

  • SERVPRO

    Customer Care Specialist

    1 week ago

    SERVPRO Gallatin, United States

    What we offer · Excellent health benefits plan, which includes day 1 eligibility for medical, vision and dental options · 401(k) with company match · Company profit sharing plan · Generous paid time off package · Paid parental leave · Company-paid mental health benefit through H ...

  • RailWorks Corporation

    HSE Regional Manager

    1 week ago

    RailWorks Corporation Bozeman, United States

    Position Summary · This position plays a critical role ensuring RailWorks meets the highest standards of safety, efficiency, legal, regulatory and policy compliance, all while delivering excellent customer service. These responsibilities encompass all business unit operations per ...

  • Smith's Food & Drug Centers

    Pharmacy Manager

    2 weeks ago

    Smith's Food & Drug Centers Bozeman, United States

    ***Sign-On Bonus Available*** · At Smith's, you'll join the Kroger Family of Companies, where People Matter. We are a reliable brand that offers a better work life balance and properly staffed technician support. With more trained technicians than our competitors, you will have t ...

  • Healthcare Services Group, Inc. Careers

    Environmental Services

    1 week ago

    Healthcare Services Group, Inc. Careers Bozeman, MT, United States Full time

    Overview: Who We Are · Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across ...

  • Montana State University

    Director of Career, Internship and Student Employment Services

    3 weeks ago

    Montana State University Bozeman, United States InternshipSHIP

    General Statement · The Director of Career & Internship Services will be a visionary leader responsible for providing strategic direction, innovative programming, and effective management to support the career development and employment success of students and alumni. As a key m ...

  • Simpson Strong-Tie

    Manager, Environmental Health

    3 weeks ago

    Simpson Strong-Tie Gallatin, United States Full time

    Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees. · Our founder, Barc Simpson establis ...

  • DICK'S SPORTING GOODS INC

    Retail Sales Lead Team Sport

    4 days ago

    DICK'S SPORTING GOODS INC Brick, United States

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse wo ...

  • Rib & Chop House

    General Manager

    1 week ago

    Rib & Chop House Bozeman, MT, United States Full time

    The General Manager is an individual who leads and partners with the operations leadership team and brand support team to drive performance in sales, execution, reporting, analysis, training & continuous improvement. · A leader who is dedicated to driving performance while mento ...

  • Rib & Chop House

    General Manager

    1 week ago

    Rib & Chop House Bozeman, MT, United States Full time

    General Manager · The General Manager is an individual who leads and partners with the operations leadership team and brand support team to drive performance in sales, execution, reporting, analysis, training & continuous improvement. · What are we looking for? · A leader who i ...

  • Hilton Garden Inn - Bozeman

    front office supervisor

    2 weeks ago

    Hilton Garden Inn - Bozeman Bozeman, United States

    Job Description · Job DescriptionAt PEG Hospitality Group it's our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Add ...

  • HHB Restaurant Recruiting

    Restaurant General Manager

    1 week ago

    HHB Restaurant Recruiting Bozeman, United States

    Job Description · Job DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry? · Are you looking to take a step towards building your restaurant manager career, instead of just working a job? · We need extraordinary leaders like yo ...

  • Qdoba Mexican Eats

    Shift Manager

    3 weeks ago

    Qdoba Mexican Eats Bozeman, United States Part time

    Job Description · Job DescriptionFLEXIBLE SCHEDULES | EMPLOYEE MEALS | PAID TIME OFF | INSURANCE (HEATH/VISION/DENTAL) | 401K PROGRAM W/MATCHING · If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you As the Restaurant Manager, you'l ...

  • First Interstate Bancsystem Inc

    Branch Hub Specialist

    1 day ago

    First Interstate Bancsystem Inc Bozeman, United States

    **If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal · This position is located at our Bozeman, MT Main branch. · What's Important to You · We know your career is just one aspect of a meaningful, complex, and demanding life. That' ...

  • New York Life

    Service & Operations Professional 89687

    3 weeks ago

    New York Life Bozeman, United States

    Location Designation: Hybrid - 3 days per week · When you join New York Life, you're joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right ...