- The Shift Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager.
- Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive.
- Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:
- Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed Identifies and develops internal candidates for Shift Manager positions
- Treats employees with respect and dignity and regularly recognizes and rewards employees
- Complies with all state and federal labor laws and regulations
- Manages daily activities to achieve excellence in restaurant operational performance
- Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience
- Reviews practices and modifies as needed to continuously improve the guest experience Interacts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
- Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service
- Partners with the restaurant manager in using management information tools to analyze restaurant operational and financial performance Identifies trends and implements action plans for improvement
- Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth
- Considers cost/benefit impact of financial decisions and works to protect the brand
- Monitors costs and adherence to budget and restaurant goals
- The Shift Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.
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Mid Day Shift Manager - Helena, United States - Qdoba Montana
4 weeks ago
Description
FLEXIBLE SCHEDULES | EMPLOYEE MEALS | PAID TIME OFF | INSURANCE (HEATH/VISION/DENTAL) | 401K PROGRAM W/MATCHING
If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you As the Restaurant Manager, you'll enjoy the following work-related perks: uniforms provided, paid vacation days, 401K, free meals, and advancement opportunities.
POSITION SUMMARY:
At Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity, and flavor, our employees bring to the table.
REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
