Account Executive - Phoenix - Tatcha

Description

Who We Are

Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means "skin-mind same root"-an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.

Job Summary

As an Account Executive with Tatcha you are a critical member of the sales team and support training, education, and sales for Tatcha in Sephora/Ulta stores. This position reports to the Regional Sales Manager - West, and is based in Phoenix with responsibility for the greater Phoenix/Tucson territory.

Key Responsibilities

• Developing and executing business plans, consistently surpassing KPIs & financial objectives. Drive sales to meet metrics as outlined by leadership.
• Utilizing weekly business analysis to determine opportunities for growth.
• Generating sell-through via events, selling, and training.
• Emulating and reinforcing brand image/culture - bringing the spirit of partnership to all interactions.
• Planning and executing in-store events, collaborating effectively with store teams and internal partners to drive engagement and success.
• Hiring, training, developing, scheduling, and overseeing freelancer(s).
• Coordinating and identifying store locations best suited for retail events to maximize profitability. Create and execute plans to grow brand ranking in an assigned territory.
• Conducting store & district trainings within the region. Ability to impact and work with remote stores to drive sales volume.
• Performing one-on-one training for individuals on an ad-hoc basis.
• Driving growth by leveraging consumer/sales insights, continuously analyzing sales data for growth opportunities and partnering closely with your Regional Manager.
• Adhering to company guidelines while maintaining and managing all relevant budgets and expenses.

Who You Are

You are able to learn quickly, be adaptable and take initiative, as our company is dynamic and ever-evolving.

The qualities you will need to succeed in this position are:

• A consultative and relationship-driven approach to sales leading with kindness and empathy.
• Thrive in a fast-paced environment, excels in agility and ability to adapt to business needs.
• Passionate about planning and executing in-store events
• Team player, positive attitude, resilient in nature.
• Ability to focus and work autonomously and be accountable for a given market.
• Capable of managing multiple priorities.
• Effective communicator across all levels and a strong presenter skilled at engaging audiences.
• Brings a sense of professionalism and joy to all interactions.

Qualifications

• 5+ years industry experience with a minimum of 2+ years skincare/cosmetic Account Executive or 5+ years Account Coordinator experience (or equivalent position).
• Must have Sephora/Ulta experience, including established relationships with stores in the region. Experience with large retail accounts or multiple retailers is a plus.
• Bilingual fluency in English and Spanish
• Training and education experience in skincare.
• Excellent communication and interpersonal skills.
• Strong administrative skills are required.
• Experience analyzing sales results, sales forecasts, and promotional impact.
• Valid driver's license, a car, and provide proof of car insurance.
• Ability to travel, work weekends, evenings and holidays as needed. Overnight travel required, the percentage of time will vary by market.
• Familiarity in working with Google platforms, slides, docs, sheets etc. Familiar with MS Word and Excel.

Physical Demands

• Must be able to stand for up to 8 hours a day.
• Flexible with work schedule 5 days per week, at least 2 Saturdays a month (typical schedule is Tuesday-Saturday).
• At ease traveling by plane, train, or car.
• Must be able to lift up to 50lbs.

The Details

The expected base salary range for this position is $70,000 to $80,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget.

This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. This role is also eligible for car, phone, and internet allowances. In addition to base salary, Tatcha offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, and paid holidays. #LI-BH1

Tatcha is committed to diversity and inclusion to drive its business results and create a better future for all employees, global consumers, partners, and communities. If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at .

Applicants and employees are protected from discrimination under Federal law. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment during normal business hours at establishment by appointment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disability.

Protect yourself against fraud and identity theft. It is always recommended to apply to our open positions directly via our career page located at Tatcha will never ask applicants for their financial or banking information prior to hire. If you have questions, please reach out to us directly at .

Note: This job description is not exhaustive and may be amended to include other duties as assigned by the management team.