Jobs
>
Cleveland

    Waiver Service Coordinator - Cleveland, United States - Western Reserve Area Agency on Aging

    Western Reserve Area Agency on Aging
    Western Reserve Area Agency on Aging Cleveland, United States

    2 weeks ago

    Default job background
    Description
    Job Details

    Job Location
    Corporate - Cleveland, OH

    Education Level
    License - RN and LSW

    Western Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation, organized and designated by the State of Ohio to be the planning, coordinating and administrative agency for federal and state aging programs in Cuyahoga, Geauga, Lake, Lorain and Medina Counties. It is one of twelve Area Agencies on Aging (AAAs) in the state organized together with local service provider organizations and the Ohio Department of Aging (ODA) to form the state's public aging services network. The network works together to create opportunities for Ohioan's to receive needed home and community services and supports; and to age successfully in their own homes and communities.

    Reports to: Managed Care Program Supervisor

    FLSA Status: Exempt

    .Position Overview:

    The MyCare Ohio Waiver Service Coordinator is responsible for the coordination of all services and the authorizations of all waiver services for assigned members enrolled in community based waiver programs. Social Worker (LSW) or Registered Nurse (RN) licenses are required. At least one year of experience working with individuals with physical and/or behavioral disabilities in a home health care, medical social work, or behavioral health environment is required.

    Job Responsibilities:
    • Evaluate assessment and care management data to determine ongoing care needs and service options.
    • Complete initial MyCare Ohio assessment, annual and event-based assessment process (if applicable to MCO plan).
    • Complete enrollment process of eligible consumers into the appropriate program (if applicable).
    • Develop and implement a waiver services care plan for members and collaborate with Assisted Living Facility staff to develop and implement a waiver services care plan for all AL enrollees as appropriate. Waiver Service Plans include interventions to address a consumer's unstable conditions.
    • Collaborate with the Departments of Job and Family Service to establish and/or maintain Medicaid eligibility.
    • Monitor and evaluate the waiver services care plan, service quality and program eligibility.
    • Provide education and support to consumers and their caregivers.
    • Advocate on behalf of members and/or caregiver/family and assist individuals in securing appropriate services and care settings in collaboration with MCO Care Managers and providers of service(s).
    • Transition dual eligible consumers into MyCare Ohio as appropriate
    • Collaboration with the managed care plan Care Manager for approval especially in regard to Minor Home Modifications and Durable Medical Equipment.
    • Manage the acquisition of provider bids, MD prescriptions and Physical Therapy evaluations as needed. Authorize repairs and/or equipment as appropriate.
    • Disenroll all ineligible consumers from the waiver program as appropriate.
    • Apply judgments and perform clinical practice based upon education, experience and professional practice standards.
    • Maintain minimum proficiency in all requisite computer applications and software.
    • Maintain consumer confidentiality according to agency policy.
    • Report abuse, neglect, or exploitation of older adults as a mandated reporter as required by Ohio law.
    • Abide by the professional code of ethics established by licensure.
    • Participate in trainings, meetings, in-services and continuing education opportunities; also participates in MyCare Ohio trainings and meetings as requested by supervisor, manager or assigned Managed Care Plan.
    • Meet time frames for timely and accurate completion of documentation.
    • Ability and willingness to travel to community and consumer locations within our five county service areas (Cuyahoga, Lorain, Geauga, Lake and Medina counties).
    • Perform other duties as assigned by supervisor as needed to meet agency goals.
    • This position's primary duty is to perform work directly related to the successful operation of the Agency. Accordingly, the employee must exercise discretion and independent judgment with respect to matters of significance.
    • All staff have the responsibility and authority to propose ways to improve quality and to fully participate in quality improvement efforts.
    Requirements:
    • Current licensure as a Social Worker by the State of Ohio Counselor and Social Work Board, or as a Registered Nurse with the Ohio Board of Nursing.
    • At least one year of experience working with individuals with physical and/or behavioral disabilities in a home health care, medical social work, or behavioral health environment is required.
    • Excellent verbal and written interviewing and assessment skills.
    • Basic knowledge of major chronic disabling illnesses for persons of all ages, disease processes, and normal aging or special knowledge in pediatrics and young adults.
    • Ability to effectively communicate with the disabled and elderly populations and general public, both in person and by phone.
    • Ability to communicate in a collaborative, effective manner with others and to maintain good working relationships.
    • Ability to comprehend written material related to essential job functions.
    • Ability to comprehend basic medical terminology.
    • Knowledge of local resources for older adults and persons with disabilities.
    • Ability to comprehend, recall, and apply facts related to essential job functions.
    • Ability to analyze, evaluate, and implement a reasonable course of action based on available information.
    • Ability to detect specific odors related to the assessment of a client's health/hygiene and the safety of the client's environment.
    • Ability to ambulate enough to access private homes/locations which may not be readily accessible.
    • Must have basic computer skills, including Microsoft Office applications.
    • Ability to use and transport a laptop computer and case, therefore must be able to lift/carry a minimum of twenty (20) pounds.
    • Must have a car available during working hours, as well as the ability to legally drive a car.
    Physical Requirements:
    • May sit, stand, stoop, bend, and ambulate intermittently during the day.
    • May need to sit or stand for extended periods.
    • See in the normal visual range with or without correction.
    • Hear in the normal audio range with or without correction.
    • Finger dexterity to operate office equipment required.
    • Ability to communicate in face to face, phone, email, and other communications.
    • Ability to push/pull/lift/100 pounds.
    • Requires some exposure to warm chemicals and cleaning products.
    • Requires exposures to warm and cold temperatures.
    If you are interested in joining a dynamic team of professionals, please submit your resume and a cover letter.
  • Mazzella

    Service Coordinator

    1 week ago

    Mazzella Cleveland, United States

    Overview · The Service Coordinator organizes, manages, schedules and conducts all processes necessary for the branch to complete crane service work. The Service Coordinator supervises the Field Service Technicians and performs other tasks assigned by the Service Manager. · Resp ...

  • Hilton Hotels & Resorts

    Guest Services Coordinator

    2 weeks ago

    Hilton Hotels & Resorts Cleveland, United States

    · . As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you wou Guest Service, Coordinator, G ...

  • HEI Hotels & Resorts

    Guest Service Coordinator

    1 week ago

    HEI Hotels & Resorts Cleveland, United States

    We are looking for a customer service professional to join our team at the beautiful Westin Cleveland Downtown This position will champion Marriott brand standards and facilitate guest expectations. As a Guest Service Coordinator you will support th Guest Service, Coordinator, Se ...

  • Innovative Driven

    Client Services Coordinator

    8 hours ago

    Innovative Driven Cleveland, United States

    Innovative Driven is currently seeking a Client Service Coordinator to join a prestigious law firm in Cleveland, Ohio. This in-house position will primarily support the Corporate Practice Group. · This is a full time and onsite position in the Cleveland, Ohio office. · Job Respon ...

  • Life Line Screening

    Health Services Coordinator

    3 weeks ago

    Life Line Screening Cleveland, United States

    Add to Bookmarks · The Power of Prevention encompasses all that we do at Life Line Screening. · Do you have a passion for building and maintaining relationships and accounts? We're looking for someone who believes in what we do and wants to help grow by identifying new locations ...

  • Bellefaire JCB

    Coordinator of Behavior Services

    3 weeks ago

    Bellefaire JCB Cleveland, United States

    Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and s ...

  • Bellefaire JCB

    Coordinator of Behavior Services

    1 week ago

    Bellefaire JCB Cleveland, United States

    Job Description · Job DescriptionBellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly ...

  • Western Reserve Area Agency on Aging

    Waiver Service Coordinator

    3 weeks ago

    Western Reserve Area Agency on Aging Cleveland, United States

    Job DetailsJob LocationCorporate - Cleveland, OHEducation LevelLicense - RN and LSWWestern Reserve Area Agency on Aging (WRAAA) is a private non-profit corporation, organized and designated by the State of Ohio to be the planning, coordinating and administrative agency for federa ...

  • Life Line Screening

    Health Services Coordinator

    2 weeks ago

    Life Line Screening Cleveland, United States

    Job Description · Job DescriptionAdd to Bookmarks · The Power of Prevention encompasses all that we do at Life Line Screening. · Do you have a passion for building and maintaining relationships and accounts? We're looking for someone who believes in what we do and wants to help ...

  • Bellefaire JCB

    Coordinator of Behavior Services

    1 week ago

    Bellefaire JCB Cleveland, United States

    Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and s ...

  • Bellefaire JCB

    Coordinator of Behavior Services

    1 week ago

    Bellefaire JCB Cleveland, United States

    Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and s ...

  • Life Line Screening

    Health Services Coordinator

    2 weeks ago

    Life Line Screening Cleveland, United States

    Add to Bookmarks · The Power of Prevention encompasses all that we do at Life Line Screening. · Do you have a passion for building and maintaining relationships and accounts? We're looking for someone who believes in what we do and wants to help grow by identifying new locations ...

  • Cuyahoga County Juvenile Court

    Social Services Coordinator

    2 weeks ago

    Cuyahoga County Juvenile Court Cleveland, United States

    Job Title: Social Services Coordinator Salary Grade: 15 · Division/Department: Court Operations/Detention Services Salary: $50,248.00-$54,267.84 commensurate with experience · Reports To: Social Services Supervisor Date Posted: 4/18/24 · FLSA Status: Exempt Last Revised: 4/15/ ...

  • Mazzella Service

    Customer Service Coordinator

    2 weeks ago

    Mazzella Service Cleveland, United States

    Job Description · Job DescriptionCusttomerService Coordinator · The Service Coordinator will organize, manage, schedule and conduct all processes necessary for the branch to complete crane service work. The Service Coordinator supervises the Field Service Technicians and performs ...

  • Life Line Screening

    Health Services Coordinator

    2 days ago

    Life Line Screening Cleveland, United States

    Job Description · Job DescriptionAdd to Bookmarks · The Power of Prevention encompasses all that we do at Life Line Screening. · Do you have a passion for building and maintaining relationships and accounts? We're looking for someone who believes in what we do and wants to help ...

  • PPS-HPS

    Client Services Coordinator

    1 week ago

    PPS-HPS Cleveland, United States

    Job Description · Job DescriptionClient Services Coordinator · All candidates must have a positive attitude, strong work ethic and the ability to work in a team. This can be a hybrid position upon completion of training. · Applicants must have: · Previous experience in Commercial ...

  • PPS-HPS

    Client Services Coordinator

    4 days ago

    PPS-HPS Cleveland, United States

    Job Description · Job DescriptionClient Services Coordinator · All candidates must have a positive attitude, strong work ethic and the ability to work in a team. This can be a hybrid position upon completion of training. · Applicants must have: · Previous experience in Commercial ...

  • Bellefaire JCB

    Coordinator of Behavior Services

    1 week ago

    Bellefaire JCB Cleveland, United States

    Job Description · Job DescriptionBellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly ...

  • channelh

    Customer Service Coordinator

    1 week ago

    channelh Cleveland, United States

    **Customer Service Coordinator - Entry Level** · Location Cleveland, Ohio, United States Category Customer Service/Administrative Job Id To view the status of your application(s), update your profile or re-apply to this position, click . JOB DESCRIPTION **About the role:** · As ...

  • The Brewer-Garrett Company

    Customer Service Coordinator, Service Operations

    6 days ago

    The Brewer-Garrett Company Cleveland, United States

    Job Description · Job DescriptionBrewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems design and installation, maintenance, and repair. We are a solution-based bus ...