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    program manager senior iii - Baltimore, United States - State of Maryland

    State of Maryland
    State of Maryland Baltimore, United States

    3 weeks ago

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    Description
    Introduction

    The Maryland Department of Labor (MDOL)/Division of Unemployment Insurance (DUI) is accepting applications from candidates for the position of Program Manager Senior, III with a functional title of Director of Maryland Unemployment Insurance Benefits Division.

    GRADE

    25

    LOCATION OF POSITION

    1100 North Eutaw Street Baltimore, Maryland 21202

    Main Purpose of Job

    The Director of Benefits is a senior staff member reporting to the Assistant Secretary of the Department of Unemployment Insurance (DUI). The Director oversees various benefit programs that are administered according to the rules and regulations of the U.S. Department of Labor. These programs include Maryland State Unemployment Benefits, Reemployment and Special Programs, Disaster Unemployment Assistance, Unemployment Compensation for Unemployed Federal Civilian Employees, Unemployment Compensation for Ex-Service Members, Combined Wage Claims, Interstate Claims, Emergency Unemployment Compensation, and Benefits Payment Control.

    POSITION DUTIES

    Responsibilities of the Director of MDOL/ Division of Maryland Unemployment Insurance (DUI) are as follows:
    • Manages the technical program and operation of MD unemployment benefit programs this includes oversight of DUI call centers and collection activities.
    • Managing the strategic planning for the benefit division to ensure that staff priorities align with the Maryland Unemployment Insurance Division and the agency's missions.
    • Coordinating the development, evaluation, and training of policies and procedures for the processing, review, determination, and payment of claims for Unemployment benefits.
    • The director of the program is expected to direct, and coordinate quality assurance and quality control activities to assess the quality, accuracy, and timeliness of benefits program functions.
    • At time is required to prepare proposals on Maryland Unemployment matters for legislation for changes to state and federal statutes.
    • Advises the Assistant Secretary and Deputy Secretary on benefit policies and legislative matters, and activities impacting benefits division function.
    • Establishing and maintaining effective working relationships with agency and departmental administrators, state officials, legislators, and the public.
    • Develop responses for state and legislative reviews and audits and take part in program reviews by the US Department of Labor.
    • Reviewing and approving modifications to the Maryland Unemployment Insurance Benefits System (BEACON) and recommending other system improvements needed to best serve customers.
    MINIMUM QUALIFICATIONS

    Education: A bachelor's degree in business administration, Public Administration from an accredited college or university.

    Experience: Seven years of experience in administrative staff or professional work. , Four years must have included one or more of the following: supervising other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or taking responsibility for developing policies or procedures.

    Notes:

    Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher-ranking commissioned officer on a year to year basis for the required education and experience.

    SELECTIVE QUALIFICATIONS

    Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

    Experience analyzing and interpreting unemployment insurance policies, procedures and regulations.

    SPECIAL REQUIREMENTS

    All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to MDOL/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

    SELECTION PROCESS

    Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

    EXAMINATION PROCESS

    Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

    BENEFITS

    STATE OF MARYLAND BENEFITS

    FURTHER INSTRUCTIONS

    U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans' status.

    If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

    PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

    Completed applications, required documentation, and any required addendums may be mailed to:

    DLLR Office of Human Resources
    Attn: Program Manager Sr III/Director of Benefits
    1100 N. Eutaw Street, Rm. 100
    Baltimore, MD 21201

    The MD State Application Form can be found online

    If you have any questions about this recruitment, please contact the Maryland Department of Labor at

    Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.
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