Jobs
>
Dallas

    Client Manager - Dallas, United States - SNIPEBRIDGE

    SNIPEBRIDGE
    SNIPEBRIDGE Dallas, United States

    4 weeks ago

    Default job background
    Description
    Job Description

    Job Description


    CLIENT

    As the market leader in decision management software, our client helps the world's largest companies in digitally transforming their integrated business planning, revenue management and supply chain management functions.

    It's platform puts the right information in front of the right people at the right time, so that everyone in a company can make smarter decisions, faster.

    They offer a cloud-based platform that connects the supply chain end-to-end through use of technologies like AI/ML and NLP.

    With a global presence across NA, Europe and Asia-Pac, the company provides services in multiple industries and to some of the biggest brands in the world.

    It runs as a flat organization with a very strong entrepreneurial culture (and no corporate politics).

    ROLE & RESPONSIBILITIES
    Manage and grow the customer base. Build and mentor a team of world-class planning professionals to deliver outstanding results to customers. Deliver consistently to sales and revenue goals for the portfolio of accounts.


    Customer Management:
    take ownership of one or multiple highly complex customer accounts;
    build long-term relationships at executive and operational levels;
    resolve project issues including timeline, budget, and scope;
    provide regular project communication and status reporting;
    project quality to ensure customer satisfaction and roi;
    grow the business from a sales and revenue perspective at the assigned accounts; and
    manage customer delivery


    Team Management:


    build and manage a team of high caliber planning practitioners including functional subject matter experts, engagement leads and implementations consultants.


    Peer Relationships:
    work closely with R&D to communicate field-level insights and customer issues;
    help define functional requirements across disparate projects; and
    work closely with the marketing team for the specific customer events and press releases.


    Practice Management:
    financial/business planning

    annual/quarterly/monthly

    revenue forecast; and
    capacity/resource planning hiring plan to meet foretasted consulting staffing requirements.


    Thought Leadership:
    act as o9's thought leader in planning domain; and
    support marketing activities as required.


    Customer Expansion and Sales:
    responsible for expanding the customer account for future sales;
    accountable for the profit, margin and pricing for consulting services;
    oversee the invoicing and credit terms for managed clients; and
    responsible for the new services Statement of Work (SOW) which contains the resource plan and project execution timelines.


    MINIMUM QUALIFICATIONS
    Bachelor's degree in operations research, industrial engineering, production engineering, or a related field of study
    10+ years retail and consumer product supply chain experience that must include demand planning, assortment planning, order fulfillment and allocation planning
    Retail and consumer product supply chain experience must include: completion of 5 projects involving the implementation of supply chain solutions software for a fortune 500 retailer and consumer packaged goods (CPG) customer that must include experience in managing the project margin and achieving project completion within the given margin criteria; serving as part of implementation cycle team on at least 6 projects for retail planning software such as assortment, demand, fulfillment, size scaling, store planning and financial planning; leading 4 teams through implementation cycle for retail and CPG supply chain solutions, that must include the facilitation of change requests process during the implementation cycle, and providing guidance, mentoring, feedback and coaching to the project team; demonstrated ability to build and manage a team of high caliber planning practitioners including functional subject matter experts, engagement leads and implementations consultants for 3 projects;
    3 years experience in each of the following: management of financial/ business plan with post license sale revenue forecast (including

    annual/quarterly/monthly)

    managed with at least 80% accuracy; and managing project budgets, invoice process and accounting process for projects (including time and material, fixed bid, milestone acceptance);
    4 years of experience resolving customer project issues, that must include 4 years experience escalating issues to the appropriate parties for the successful implementation of the project on time, budget and scope; and
    5 years experience interfacing closely with R&D team to provide the field level insight and customer issues.


    TRAVEL
    Requires 50% travel primarily domestic, possibly international

    #J-18808-Ljbffr
  • Fresh Del Monte

    Client Manager

    1 week ago

    Fresh Del Monte Dallas, United States

    ** PRODUCE EXPERIENCE REQUIRED ** · Purpose of Position: · This position will be responsible for providing supervisory, customer management, generate repeat business, and supply customers with the products they have ordered. Serve as the interface between the customer, the sales ...

  • Corsearch

    Client Manager

    2 weeks ago

    Corsearch Dallas, United States

    Do you get excited when hearing about trademarks and brand protection news? YES? So do we At Corsearch, there's no pushing trademark solutions and brand protection from our thoughts. We're thinking about coined trademarks in the car, a detailed design search over lunch, counterfe ...

  • Corsearch

    Client Manager

    4 weeks ago

    Corsearch Dallas, United States

    Do you get excited when hearing about trademarks and brand protection news? YES? So do we At Corsearch, there's no pushing trademark solutions and brand protection from our thoughts. We're thinking about coined trademarks in the car, a detailed design search over lunch, counterfe ...

  • NSM Insurance

    Client Manager

    27 minutes ago

    NSM Insurance Dallas, United States

    Overview: · Established in 2009, Acquis has been providing insurance products and services to the European finance and leasing industry for over a decade. Our in-depth knowledge of the equipment finance market helps us build long term relationships with our clients which deliver ...

  • Corsearch

    Client Manager

    2 weeks ago

    Corsearch Dallas, United States

    Job Description · Job DescriptionDo you get excited when hearing about trademarks and brand protection news? YES? So do we At Corsearch, there's no pushing trademark solutions and brand protection from our thoughts. We're thinking about coined trademarks in the car, a detailed de ...

  • Snipebridge

    Client Manager

    2 weeks ago

    Snipebridge Dallas, United States

    Job Description · Job DescriptionCLIENT · As the market leader in decision management software, our client helps the world's largest companies in digitally transforming their integrated business planning, revenue management and supply chain management functions. It's platform put ...

  • Del Monte Fresh Produce Company NA Inc

    Client Manager

    2 weeks ago

    Del Monte Fresh Produce Company NA Inc Dallas, United States

    Job Description · Job DescriptionPurpose of Position: · This position will be responsible for providing supervisory, customer management, generate repeat business, and supply customers with the products they have ordered. Serve as the interface between the customer, the sales tea ...

  • snipeHIRE

    Client Manager

    2 days ago

    snipeHIRE Dallas, United States

    Company · As the market leader in decision management software, our client helps the world's largest companies in digitally transforming their integrated business planning, revenue management and supply chain management functions. It's platform puts the right information in fron ...

  • Social Practice

    Client Experience Manager

    5 days ago

    Social Practice Dallas, United States

    Client Experience Manager · Company Description · Social Practice is a content marketing agency dedicated to the art of storytelling to elevate brand awareness and drive revenue for our clients. Our expertise lies in managing and optimizing marketing channels, including social me ...

  • EPIC Insurance Brokers & Consultants

    Senior Client Manager

    1 week ago

    EPIC Insurance Brokers & Consultants Dallas, United States

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabili ...

  • Russell Tobin

    Client Services Manager

    2 weeks ago

    Russell Tobin Dallas, United States

    The Client Services Manager will oversee a loan pipeline, coordinating with sellers and vendors from initial lock to funding. Effective communication is crucial for managing relationships both internally and externally. The role requires at least 3 years of experience in the resi ...

  • BlueTeam

    Client Development Manager

    4 weeks ago

    BlueTeam Dallas, United States

    Client Development Manager -Private Sector -BlueTeam · We are... · BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing - both domestic and international - and our clients are the world's premier commercial portfolio owners an ...

  • Career Group Companies

    Client Relations Manager

    3 weeks ago

    Career Group Companies Dallas, United States

    As Client Relations Manager, you will be responsible for overseeing and nurturing relationships with our clients, ensuring their satisfaction and loyalty. You will be dedicated to understanding client needs, resolving issues, and fostering positive interactions. This is an exciti ...

  • CART

    Client Service Manager

    10 hours ago

    CART Dallas, United States

    **Client Service Manager** · Dallas, Texas / Delivery / Full-time · **** is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands nee ...

  • Tolleson Wealth Management

    Client Advisory Manager

    2 weeks ago

    Tolleson Wealth Management Dallas, United States

    Job Description · Job DescriptionDuties and Responsibilities: · Primary role is serving as project manager for client engagements. Emphasis on managing the flow of all projects for assigned clients to a successful completion. · Oversee, manage, prepare, analyze and provide advice ...

  • HireNetworks

    Client Success Manager

    4 weeks ago

    HireNetworks Dallas, United States

    Client Success Manager - Dallas TX · We are seeking an experienced Client Success Manager for our client based in Deep Ellum/Old East Dallas. This is a direct-hire position based on-site with some local travel. The target salary is $70K with room based on experience and offers a ...

  • Hub International

    Private Client Account Manager

    2 weeks ago

    Hub International Dallas, United States

    Position Summary · In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be pr ...

  • Olympus Executives

    Client Relations Manager

    1 week ago

    Olympus Executives Dallas, United States

    Job Description · Job DescriptionHere at Olympus Executives, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking a Client Relations Manager to support our nonprofit clients, both new and existing, in their mission to expand ...

  • Olympus Executives

    Client Relations Manager

    4 weeks ago

    Olympus Executives Dallas, United States

    Job Description · Job DescriptionHere at Olympus Executives, we are a passionate and driven team committed to making a meaningful impact on our community. We are seeking a Client Relations Manager to support our nonprofit clients, both new and existing, in their mission to expand ...

  • Freddie Mac

    Client Relationship Manager Professional

    1 week ago

    Freddie Mac Dallas, United States Full time

    JOB DESCRIPTION At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation. · Position Overview: · We are Client Relationship ...