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    Field Service Engineer - Troy, United States - Synerfac

    Synerfac
    Synerfac Troy, United States

    3 weeks ago

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    Description

    Details:

    Currently seeking a Field Service Engineer who will be responsible for activities involving installation, engineering, repair, and upgrading of equipment and systems.


    • Responsible for post-sales support to clients. You will provide technical and operation training, test, adjust, trouble-shoot, repair, rebuild and install CNC (Computer Numerical Control) machining equipment, peripherals, and upgrades.
    • Plans and coordinates activities concerned with installing, repairing, and upgrading equipment, investigating, and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties.
    • Work both independently and as a member of a team coordinating work activities and priorities
    • Examine machinery, components, work orders and converse with equipment
    • operators to detect equipment problems and to ascertain whether mechanical or human errors contributed to the problems.
    • Analyze all available information to determine root-causes and recommend/complete repairs, upgrades, or other corrective actions.
    • Advise management and factory engineers regarding equipment defects,customer satisfaction, product performance, and suggestions for product improvement

    Job RequirementsDetails:

    • Bachelor's degree in engineering (electrical, mechanical, or engineering technology)
    • Minimum of 2-5 years" working experience in a Machine Tool Company
    • Knowledge of Fanuc Machines and CNC engines
    • Understand PLC systems and diagrams
    • Ability to operate forklift truck and manual lifting equipment
    MS OfficeTravel Requirements: 50%-70% travelHybrid PositionWe offer competitive pay based upon experience.
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