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    Lead Fulfillment Facilitation Specialist - San Antonio, United States - opentext

    opentext
    opentext San Antonio, United States

    4 weeks ago

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    Description

    OPENTEXT
    OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

    The Opportunity:

    OpenText Document Capture Services (DCS) offers document scanning and metadata indexing for paper and microfilm/microfiche to a broad customer base. We are looking for a dedicated Sales & Operations Support candidate to support our leadership team and help drive business performance. The Sales & Operations Support is responsible for creating estimates & proposals, processing billing requests & accruals and developing sales campaigns. This role focuses on both pre and post sales activities. The work is performed at our DCS office in San Antonio, TX with occasional client facing trips.

    What you will be doing:

    • Understanding and supporting the sales process from start to end.

    • Willingness to learn, and as needed participate in, the document imaging process.

    • Conduct lead generation activities.

    • Discover client project requirements through phone conversations, in-person meetings and/or from client produced documents.

    • Participate in bid review sessions.

    • Calculate service and cost estimates for projects.

    • Assist with creating scopes of work and presenting to clients.

    • Provide contract and client relationship management.

    • Track and manage project cost and margins.

    • Submit monthly project accruals.

    • AP/AR support.

    • Financial tracking and reporting

    • Perform administrative or general office duties in support of business operations.

    You are great at:

    • 2+ years of business operations, professional sales or equivalent experience.

    • Ability to work independently and interact professionally in a small team environment.

    • Effective interpersonal, written and verbal communication skills.

    • Experience with analyzing client requirements to develop project estimates.

    • Draft formal sales documentation such as proposals or statements of work.

    • Strong math and analytical skills

    • Intermediate computer experience, with an emphasis on strong Excel knowledge.

    • Perform under pressure, exercise time management and meet deadlines.

    • Ability to multitask in a fast-paced environment while staying organized and paying attention to detail.

    • Familiarity with paper and microfilm/fiche scanning processes is a plus.

    OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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