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    Desktop Support L3 Engineer - Huntsville, United States - Tata Consultancy Services

    Tata Consultancy Services background
    Accounting / Finance
    Description

    Role: Desktop Support L3 Engineer

    Location: Huntsville, Alabama, United States

    JD

    Network (LAN, WAN and Wireless)

    Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification

    Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)

    TCP/IP, DHCP, Subnetting, VLAN, POE

    Experience with packet capturing, example: Wire Shark

    Network maintenance, support and refresh

    Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution

    Data Center (Server Room) Management

    Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)

    Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.

    Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution

    Server Management

    Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair

    DHCP, DNS, Print Server, File Shares, Microsoft SCCM

    Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution

    Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS

    Interested candidates please share me your updated resume to



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