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Remote Medical Support Assistant
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Certified Medical Assistant
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Duke Health Durham, United StatesAt Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · About Duke Primary Care · Pursue your p ...
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Medical Support Assistant - Durham, United States - Ansible Government Solutions
Description
Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Durham VA Medical Center located at 508 Fulton St.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas.
To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Responsibilities
Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
Make outgoing and receive incoming phone calls.
Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
Review ambulance claims for eligibility and payment.
Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.
Qualifications
Citizen of the United States of America.
Ability to speak clearly, hear and write English.
Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.
Heavy phone and computer usage, often simultaneously.
Familiarity with medical terminology, hospital terminology and/or clinics.
Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position.
One year of education above high school or one to two years of related job experience.
Experience/Education combination:
Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.
Ability to pass a required level of security clearance (NACI-level background check).No sponsorship available
All candidates must be able to:
Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.