Employee in Order Management - Butte Valley, CA, United States - Skyline Solutions
Description
Position Overview:
Our team in Butte Valley, CA is growing and we are currently seeking a full-time Order Management Assistant (m/f/d) to join us as soon as possible - preferably in Hamburg, but also in Düsseldorf and surrounding areas.
Job location:
Butte Valley, CA
Available Positions: 1 position
Job type:
Permanent
Job Ref
Number:
AM0122
Description:
Connect44 GmbH is a growth-oriented service provider in the telecommunications and mobility industry and is part of the international Connect44 Group with headquarters in Switzerland.
As an established partner in the telecommunications industry, we have been planning, building, managing, and optimizing communication networks in Europe for over 20 years.
Now, we are also offering our experience and professional know-how to electric and other mobility providers.What to expect:
- Processing orders for the shipment or return of hardware shipments for business customers
- Tracking and monitoring orders until successful completion
- Ensuring return and booking in systems
- Commissioning and announcements of technician assignments and ensuring adherence to deadlines (internal/external)
- Customer communication throughout the entire order process
- Implementation of deescalation processes
- Creation and maintenance of customer orders in a CRM system and workflow tool, as well as documentation of individual process steps in customerspecific tools
What you bring:
- Technical or commercial training or a
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