Employee in Order Management - Butte Valley, CA, United States - Skyline Solutions

James Miller

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James Miller

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Freelance
Description

Position Overview:


Our team in Butte Valley, CA is growing and we are currently seeking a full-time Order Management Assistant (m/f/d) to join us as soon as possible - preferably in Hamburg, but also in Düsseldorf and surrounding areas.


Job location:
Butte Valley, CA


Available Positions: 1 position


Job type:
Permanent


Job Ref


Number:

AM0122


Description:


Connect44 GmbH is a growth-oriented service provider in the telecommunications and mobility industry and is part of the international Connect44 Group with headquarters in Switzerland.

We employ over 1,000 employees worldwide, including around 250 in Germany.

As an established partner in the telecommunications industry, we have been planning, building, managing, and optimizing communication networks in Europe for over 20 years.

Now, we are also offering our experience and professional know-how to electric and other mobility providers.


What to expect:


  • Processing orders for the shipment or return of hardware shipments for business customers
  • Tracking and monitoring orders until successful completion
  • Ensuring return and booking in systems
  • Commissioning and announcements of technician assignments and ensuring adherence to deadlines (internal/external)
  • Customer communication throughout the entire order process
  • Implementation of deescalation processes
  • Creation and maintenance of customer orders in a CRM system and workflow tool, as well as documentation of individual process steps in customerspecific tools

What you bring:


  • Technical or commercial training or a

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