- Generous benefits, including personalized health coverage, paid time off, and holiday pay
- Working within our community, making a real impact, working alongside passionate colleagues
- Accessible leadership team, coaching for your growth, and ample training opportunities
- As a rapidly growing organization, there are endless opportunities to grow within the organization
- Helps patients understand and access our services better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively
- Helps keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient's question quickly and document all interactions in real-time
- Assists individuals in making appointments for various clinical services throughout the BHSN System
- Communicates clear instructions related to scheduled services utilizing appropriate guidelines
- Identify and empathetically address patient concerns and, if necessary, escalate appropriately
- Triages specific and complex inquiries to the appropriate resource (management, clinical call center, billing call center, etc.)
- Supports collaboration and teamwork by sharing information and responding to questions/requests from the rehabilitation team and other support providers
- High school diploma/GED
- 1+ years of experience in a customer service role preferred.
- Valid NYS driver's license and reliable transportation required for local and regional travel.
-
Call Center Representative
2 weeks ago
Behavioral Health Services North Morrisonville, United StatesA Spanish version of this position is available upon request · La version de esta posicion esta disponible en Español si es requerida · BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our ra ...
-
Call Center Representative
1 week ago
Vermont Federal Credit Union South Burlington, United StatesVermont Federal Credit Union values each individual and their unique abilities and strengths to help form the foundation of Vermont Federals' culture. Our employees are at the core of Vermont Federal and we strive to make that a priority every day.As an organization, our stated P ...
-
Customer Service Call Center Representative
3 weeks ago
Winston Staffing Services Burlington, United StatesJob Description · Job DescriptionImmediate need, Monday to Friday 900am to 500pm on site, great benefits and work environment. Financial Services experience big plus · As a member of the Call Center, the primary function is to provide extraordinary · service and sales support to ...
-
Telephone customer advisor
3 weeks ago
Omega Dynamics Cumberland Head, United StatesTelephone Customer Service Representative (m/f/d) for Health Insurance · We are currently seeking a telephone customer service representative (m/f/d) for health insurance to join our team at our center in Karlsruhe as soon as possible, either full-time or part-time. · From A for ...
-
Pallet Jack Operator Conversion
2 weeks ago
BJ's Wholesale Club, Inc. Burlington, United StatesJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, _235_ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their ...
-
ED Registered Nurse 36 Hours Nights
3 weeks ago
Lahey Hospital and Medical Center Burlington, United States Full timeJob Type: Regular · Time Type: Full time · Work Shift: Night (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · RegularScheduled Hours: · 36Work Shif ...
-
Event Coordinator
1 week ago
Champlain Housing Trust Burlington, United States**Rate: $23 hourly** · **Location: O'Brien Community Center, 32 Mallets Bay Ave., Winooski, VT** · **Schedule: Primarily evenings and weekends. Some weekday hours may be required. Part-time up to 29 hours per week.** · **The Event Coordinator will serve as the point of contact fo ...
-
Call Center Agent
1 week ago
Bath Busters Burlington, United States**THIS IS NOT A REMOTE POSITION** · **Bath Busters is New England's #1 bathroom remodeling company. We are looking for world-class people with high-energy and a great attitude.** · Our call center is the most first point of contact for our customers. It's extremely important in t ...
-
General Warehouse Worker Conversion
3 weeks ago
BJ's Wholesale Club, Inc. Burlington, United StatesJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, _235_ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their ...
-
Registered Nurse ED 36 Hours Nights
3 days ago
Lahey Hospital and Medical Center Burlington, United States Full timeJob Type: Regular · Time Type: Full time · Work Shift: Night (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Registered Nurse Emergency Department 36 Hours Ni ...
-
Registered Nurse ED 36 Hours Evenings
3 days ago
Lahey Hospital and Medical Center Burlington, United States Full timeJob Type: Regular · Time Type: Full time · Work Shift: Evening (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Registered Nurse Emergency Department 36 Hours ...
-
Registered Nurse ED 36 Hours Evenings
3 weeks ago
Lahey Hospital and Medical Center Burlington, United StatesJob Type: Regular · Time Type: Full time · Work Shift: Evening (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · RegularScheduled Hours: · 36Work Sh ...
-
Crossdock Forklift Operator Conversion
3 weeks ago
BJ's Wholesale Club, Inc. Burlington, United StatesJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, _235_ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their ...
-
Registered Nurse
3 weeks ago
Lahey Hospital and Medical Center Burlington, United StatesJob Type: Regular · Time Type: Full time · Work Shift: Evening (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · RegularScheduled Hours: · 36Work Sh ...
-
Registered Nurse ED 36 Hours Nights
3 days ago
Lahey Hospital and Medical Center Burlington, United StatesJob Type: Regular · Time Type: Full time · Work Shift: Night (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Registered Nurse ED 36 Hours NightsJob Descriptio ...
-
Inpatient Social Work, Care Transitions
3 weeks ago
Lahey Hospital and Medical Center Burlington, United States Full timeJob Type: Regular · Time Type: Full time · Work Shift: Evening (United States of America) · FLSA Status: Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · RegularScheduled Hours: · 40Work Shift: ...
-
Inpatient Social Work, Care Transitions
3 weeks ago
Lahey Hospital and Medical Center Burlington, United States Full timeJob Type: Regular · Time Type: Full time · Work Shift: Evening (United States of America) · FLSA Status: Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Type: · RegularScheduled Hours: · 40Work Shift: ...
-
Internal Ecomm Selector/packer
3 weeks ago
BJ's Wholesale Club, Inc. Burlington, United StatesJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, _235_ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their ...
-
Inpatient Social Work, Care Transitions
2 weeks ago
Lahey Hospital and Medical Center Burlington, United States Full timeJob Type: Regular · Time Type: Full time · Work Shift: Evening (United States of America) · FLSA Status: Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Lahey Hospital and Medical Center is now offering u ...
-
Executive Director
1 week ago
Center for Health and Learning Burlington, United States**Executive Director** · The Executive Director is the Chief Executive Officer for the Center for Health and Learning (CHL), a remote 501(c)3 nonprofit registered in Vermont. The ED reports to the Board of Directors and is the chief representative of CHL. The ED is responsible fo ...
Call Center Representative - Morrisonville, United States - Behavioral Health Services North Inc
Description
Job Description
Job DescriptionA Spanish version of this position is available upon request
La version de esta posicion esta disponible en Español si es requerida
BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly growing team
Your role at BHSN:
The Call Center Representative is on the front lines of delivering an exceptional customer experience for those that we serve in those organizations in which we partner. Expected to provide an exceptional patient experience in every counter, aligned with the organization's core values. This role plays a crucial part in our organization's first encounter with those that we serve.
What's in it for you?
What your day might look like:
Your skills and qualifications:
EEO Statement: BHSN is an Equal Opportunity Employer, and supports Diversity, Equity, and Inclusion in its hiring and employment practices so that every team member can feel like they belong and be their authentic self to thrive in their personal and professional lives. In order to do that, all applicants will receive consideration for employment without regard to age, race (including traits historically associated with race, including but not limited to, hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic predisposition or carrier status, marital status, arrest record or status as a victim of domestic violence, familial status, gender/gender expression, reproductive health decisions, citizenship or immigration status or any other factor prohibited by law.
