Jira Systems Administrator - Washington, United States - FHI 360

FHI 360 Washington, United States

3 weeks ago

Description

Jira Systems Administrator page is loaded

Jira Systems Administrator

Apply

locations

US-REMOTE-DC

USA-Remote (Any)

US-REMOTE-NC

time type

Full time

posted on

Posted 5 Days Ago

job requisition id

Requisition

Job Summary:
This role provides systems-level support in the installation, configuration, maintenance and customization ensuring smooth operations of the

platforms/applications.

Manages and configures user accounts, roles and permissions. Identifies and resolves technical issues related to data, processes or user experience and monitors user adoption and data accuracy. Manages system updates, releases and regular systems maintenance tasks.

Accountabilities:
Configure and customize Jira, confluence and other related add-ons to align with business processes and requirements. This includes creating and managing issue types, screens, fields, workflows, validation rules, and other automation

Manage user accounts, profiles, roles, and permissions for Jira and Confluence environments.

Monitor and maintain data integrity and cleanliness within the Atlassian suite of products.

Create and maintain reports and dashboards to provide valuable insights to various stakeholders, helping them make data-driven decisions.

Perform routine maintenance tasks such as system maintenance, upgrades, patches, releases, and data backups to ensure stability and reliability of the Jira and confluence environments.

Collaborate with cross-functional teams to integrate Jira with other business systems and applications, ensuring data consistency and seamless processes.

Identify and resolve technical issues related to functionality, data, or user experience.

Ensure data security and compliance by implementing appropriate security measures, roles, profiles, and sharing rules.

Stay updated on Atlassian features, best practices, and industry trends. Propose and implement improvements to enhance system performance and user experience.

Provide training and end-user support as needed.

Participates in design reviews, strategic planning and decision-making related to the use and expansion of the Atlassian suite of products.

Assist the end users with testing new functionality that supports business requirements including plugins as needed

Manage support tickets and assist in triaging.

Ensures system documentation is up to date, including data related to incidents and enhancements.

Updates system documentation per the change/release process.

Applied Knowledge and Skills:
Solid understanding of the SDLC methodologies, project management frameworks such as Scrum, Kanban and others.

Deep understanding of data management.

Proficiency in creating and managing reports, dashboards, and workflows.

Experience with Jira APIs and integrations.

Understanding of Networking, DNS and Databases.

Experience with web technologies such as HTML, CSS, JavaScript, Java, PHP.

In-depth knowledge of Atlassian suite of products and their functionalities.

Excellent

relationship-building

skills and ability to liaise with stakeholders at all levels.

Experience with UAT, testing release and change management practices.

Problem Solving and Impact:
Strong problem-solving and analytical abilities to identify and address system issues, recommend solutions, and troubleshoot effectively

Exercises judgment within defined procedures and practices to determine methods and techniques to obtain results.

Decisions may affect the management and operations of an area within a department.

Supervision Given/Received:
Provides recommendations to management for system upgrades and cost –benefit analysis to make business decisions

Typically reports to a Manager or Associate Director

No direct reports

Education:
Bachelor's Degree or its International Equivalent

Computer Engineering, Computer Science, Information Technologies or Related Field.

Experience:

5-8 years years of experience as a Jira administrator in a medium to large scale enterprise environment

Relevant certifications such as ACA or ACP is preferred but not required

Typical Physical Demands:
Typical office environment.

Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.

Ability to sit and stand for extended periods of time.

Ability to lift/move up to 5 lbs.

Technology to be Used:
Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:
Less than 10%
The expected

US Based

hiring salary

range for this role is listed below. Candidates FHI 360 pay ranges represent national averages that vary by geographic location.

When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to:
relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.
Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account.

Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year.

Paid time off is reduced pro rata for employees working less than a full-time schedule.

US Based Hiring Salary Range:
$83,000

- $100,000
International hiring ranges will differ based on location
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an

equal opportunity and affirmative action employer

whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment.

FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct.

All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response.

In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers.

By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process.

If you have questions or concerns about correspondence from us, please email

.
F HI 360 fosters the strength and health of its workforce through a c

ompetitive benefits package

, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
Please click

here

to continue searching FHI 360's Career Portal.

About Us

FHI 360 is a global organization that mobilizes research, resources and relationships so people everywhere have access to the opportunities they need to lead full and healthy lives.

With collaborations in over 60 countries, we work directly with local leaders to advance social and economic equity, improve health and well-being, respond to humanitarian crises and strengthen community resilience.

We share data-driven insights and scalable tools that expand access and equity so communities can effectively address complex challenges, respond to shocks and achieve thriving futures.

To learn more, visit
FHI 360 is an

equal opportunity and affirmative action employer

FHI 360 fosters the strength and health of its workforce through a competitive benefits package

, professional development and policies and programs that support a healthy work/life balance.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process.

If you have questions or concerns about correspondence from us, please email

.

#J-18808-Ljbffr

Systems Administrator

2 weeks ago

General Dynamics Information Technology Washington, United States

Job Description Summary: · Systems Administrator · Seize your opportunity to make a personal impact as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and pl ...
Systems Administrator

3 days ago

Arizona Community Physicians Washington, United States

Systems Administrator · Become part ofArizonaCommunityPhysicians(ACP),Arizona's largest and most successful physician-owned medical group. ACP is a patient-centered organization consisting of approximately 800 employees. Our group includes 166 providers in the specialties of fam ...
Systems Administrator

3 days ago

Starks Industries LLC Washington, United States

Job Description · Job Description Salary: $ $37.97 · Job Title: · Systems Administrator · Background: · Starks Industries Inc. is planning to provide Information Technology (IT) Support Services to the Office of the Attorney General (OAG) for the District of Columbia. · The O ...
Systems Administrator

5 days ago

General Dynamics Information Technology Washington, United States

Systems Administrator · Seize your opportunity to make a personal impact as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in imp ...
systems administrator

1 day ago

NorthHill Technology Washington, United States

NorthHill Technology Resources has a need for a Systems Engineer to support a Federal Program at Fort Belvoir, VA. This is a direct-hire role with our client, a fast-growing Federal Integrator. Outstanding compensation and benefits. Due to the nature of the work, active Top Secre ...
System Administrator

1 week ago

AZAD Technology Partners Washington, United States

Join AZAD Technology Partners as a System Administrator and provide the design, implementation, administration, and maintenance of the overall Splunk infrastructure in support a Network and System Operations Center within a high security regional enterprise energy utility environ ...
System Administrator

2 weeks ago

LinTech Global Washington, United States

Added - a day ago · System Administrator · Sys Admin · Washington , · District Of Columbia · | · Direct · Related Sys Admin Jobs · Systems Specialist · Washington , District Of Columbia · View all jobs in this category · System Administrator · LOCATION: · Remote · Li ...
Systems Administrator

3 days ago

VTG Washington, United States

Overview: · The System Administrator will be responsible for the installation, configuration, maintenance, and management of the Secure Internet Protocol Router Network (SIPRNet) systems and infrastructure. This role requires an individual with a strong background in network sec ...
System Administrator

1 day ago

Jobot Washington, United States

Must have a TS/SCI CI Poly · This Jobot Job is hosted by: Charles SimmonsAre you a fit? Easy Apply now by clicking the "Apply" buttonand sending us your resume.Salary: $100,000 - $150,000 per year · A bit about us: · This is a government consulting company has been around for ...
System Administrator

3 weeks ago

E-volve Technology Systems Washington, United States

System Administrator (Mac OS) · Washington, DC 20340 · Security Clearance Requirement: Current TS/SCI CI Poly · Location Note: On-Site Support Required · Position Description: · E-volve Technology Systems, Inc. is hiring a mid-level System Administrator with Mac OS expertise to s ...
System Administrator

4 weeks ago

Techcella Washington, United States

Company Description · Techcella is a niche organization providing our business partners with unparalleled service and delivery of projects in a short period of time. Our specialized staff has extensive experience in several domains in the market, including Federal Government, tel ...
Systems Administrator

3 days ago

Ains Llc Dba Opexus Washington, United States

Job Description · Job Description · OPEXUS is seeking an experienced · System Administrator · to join our customer-facing custom application development and support team. You will get to know our low code case management platform, eCase, and support O&M and deployment effort ...
SYSTEMS ADMINISTRATOR

3 days ago

Georgia IT Inc Washington, United States

Systems AdministratorLocation: Washington, DCDuration: 7 years · Responsibilities include: · The Windows Systems Administrator maintains a virtual system environment. Duties may include User Admin, Sys Admin, Documentation and cradle to grave SDLC support. Interacts with develo ...
System Administrator

3 days ago

TM3 Solutions Inc Washington, United States

JOB DESCRIPTION: · Provide operational and maintenance (O&M) support for NIPRNET, SIPRNET, and JWICS system infrastructure for approximately 400 users. · ROLE AND RESPONSIBILITIES: · • Provide O&M support for Special Access System infrastructure for approximately 150 users. · ...
Systems Administrator

2 weeks ago

MetroStar Corporation Washington, United States

As Systems Administrator, you'll work with team members to provide Tier 1 customer support to the National Security Council, as well as provide day-to day support of the customer's multiple classified networks. · We know that you can't have great technology services without amaz ...
IT System Administrator

3 days ago

Gunnison Consulting Group Inc Washington, United States

Job Description · Job Description · We are seeking a motivated and customer-oriented IT Service Desk Specialist to support our US Courts client. · Duties and responsibilities include: · The System Administrator within the National Service Desk (NSD) assumes a crucial role, prim ...
Systems Administrator

1 day ago

World Wide Technology Washington, United States

Education and Experience Requirements · 5+ years demonstrated windows server and vmware administration · Excellent interpersonal skills, outstanding oral and written communication skills, good organizational skills, ability to work in a team and work independently. · Bachelor' ...
System Administrator

1 week ago

United States Holocaust Memorial Museum Washington, United States

Information about the organization · The United States Holocaust Memorial Museum is a federally chartered, nonpartisan institution that was created by the US Congress to serve as America's national memorial to the victims of the Holocaust and an educational institution dedicated ...
System Administrator

2 weeks ago

Eliassen Group Washington, United States

The Microsoft Server Engineer position will provide support to the Active Directory Team and for IPv6-related activities. This candidate will be responsible for all IPv6 integration activities for the Windows Server team including providing support for IPv6 Testing, design, imple ...
Linux Systems Administrator

2 weeks ago

General Dynamics Information Technology Washington, United States

Systems Administrator · - Active Top Secret Required · Seize your opportunity to make a personal impact as a · Systems Administrator · with GDIT. A career in systems administration means connecting and enhancing the systems that matter most. At GDIT, people are our differentiator ...