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Customer Resource Coordinator
3 weeks ago
Johnson Controls International Pooler, United StatesUnder direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preve Coordinator, Customer, Techni ...
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Customer Resource Coordinator
1 week ago
Johnson Controls Pooler, United StatesWhat you will do · Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative ma ...
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Customer Resource Coordinator
3 weeks ago
Johnson Controls International Pooler, United StatesWhat you will do · Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative ma ...
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Human Resources Coordinator
5 days ago
LCS Savannah, United States Full timeWhen you work at The Marshes of Skidaway Island, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company – one that's investing in the future of senior living by investing in you. Don't just do a j ...
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Financial Resource Coordinator
4 days ago
St. Joseph's/Candler Savannah, United States Full time - DaysPosition Summary The Financial Resource Coordinator (FRC) will be responsible for coordinating financial assistance for patients. The FRC will contact and educate patients about their insurance benefits, providing treatment estimates, and collecting patient payments. The FRC will ...
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human resource recruitment coordinator
3 days ago
All Ways Caring HomeCare Pooler, United StatesOur Company: · All Ways Caring HomeCare · Overview: · Who we are looking for: · The Human Resources Recruitment Coordinator will be responsible for providing support to the local branch through various aspects of administration, employee recruitment, screening, hiring, record ...
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human resource recruitment coordinator
1 week ago
All Ways Caring HomeCare Pooler, United States· HUMAN RESOURCE RECRUITMENT COORDINATOR · Job Locations · US-GA-POOLER · Requisition ID · Line of Business: · All Ways Caring HomeCare · Pay Min · USD $16.00/Hr. · Pay Max · USD $17.00/Hr. · Our Company · All Ways Caring HomeCare · Overview · Who we are looking for: · The Hum ...
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Human Resources Coordinator
2 days ago
Marshes of Skidaway Island Savannah, United StatesJob Description · When you work at The Marshes of Skidaway Island, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you ...
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Human Resources Coordinator
3 weeks ago
SCAD - Savannah College of Art and Design Savannah, United StatesAs the human resources (HR) coordinator, you will complete and send Status Change forms (SCFs), employee exit packets, and promotion/transition letters to the EPSM. You will pull and format accurate job descriptions from the employee database. In this position, you will support w ...
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Human Resource Coordinator
2 weeks ago
SouthCoast Health Savannah, United StatesJob Description · Job DescriptionSOUTHCOAST HEALTH IS LOOKING FOR A PART-TIME HUMAN RESOURCES COORDINATOR · This entry level position supports the human resources department. Under supervision of the Human Resources Director provides administrative support to the human resources ...
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City of Savannah Georgia Savannah, United StatesAs our new Learning and Development Coordinator, on the Human Resources Team, you will be responsible for coordinating the City's comprehensive learning and development program through out all City departments. You will also directly support the trai Development, Human Resource, ...
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Clinical Nurse Coordinator Labor and Delivery
3 weeks ago
Memorial Health University Medical Center Pooler, United StatesDescription · IntroductionAre you looking for a place to deliver excellent care patients deserve? At Memorial Health University Medical Center we support our colleagues in their positions. Join our Team as a(an) Clinical Nurse Coordinator Labor and Delivery and access programs t ...
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RN PACU Clinical Coordinator
1 week ago
Memorial Health University Medical Center Pooler, United StatesDescription · IntroductionDo you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Memorial Health University Medical Center have the opportunity to make a re ...
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Memorial Health University Medical Center Pooler, United StatesDescription · IntroductionAre you looking for a place to deliver excellent care patients deserve? At Memorial Health University Medical Center we support our colleagues in their positions. Join our Team as a(an) Clinical Nurse Coordinator Progressive Care Unit and access program ...
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Memorial Health University Medical Center Pooler, United StatesDescription · Introduction · Memorial Health University Medical Center is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Clinical Nurse Coordinator P ...
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RN Endovascular Procedural Unit PRN
2 weeks ago
Memorial Health University Medical Center Pooler, United StatesIntroduction · Do you have the PRN career opportunities as an RN Endovascular Procedural Unit PRN you want with your current employer? We have an exciting opportunity for you to join Memorial Health University Medical Center which is part of the nation's leading provider of healt ...
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Observation Unit RN
1 week ago
Memorial Health University Medical Center Pooler, United StatesDescription · IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Observation Unit RN opening with Memorial Health University Medical Center today and find out what it truly means to be a part of the HCA Health ...
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Internal Medicine Registered Nurse
1 week ago
Memorial Health University Medical Center Pooler, United StatesDescription · IntroductionDo you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At Memorial Health University Medical Center our nurses set us apart from any other healthcare provider. We are seeking a(an) Registered ...
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Med Surg Registered Nurse PRN
3 weeks ago
Memorial Health University Medical Center Pooler, United StatesDescription · Introduction · Memorial Health University Medical Center is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Med Surg Registered Nurse PR ...
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Merchandising Lead
2 weeks ago
Sam's Club Pooler, United States Full timePosition Summary... · What you'll do... · Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service · technology; assisting members with purchasing decisions; locating merchandise; resolvin ...
Customer Resource Coordinator - Pooler, United States - Johnson Controls International
Description
What you will doUnder direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service.
Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.
How you will do itReceives customer requests for unscheduled or scheduled service.Coordinates labor scheduling to align technician to the appropriate customer and service need.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer's expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Debrief activities dailyEnsures Technicians are provided daily schedules. Maintains consistent communication with assigned Technicians. Follows up on activities to ensure completion in an established timeframe.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Scheduled Service Visits – on timeParts ordering/PO creation supportStart-up supportCustomer PO confirmationWIP ManagementAuto SR quotesReconcile exceptions (SIR and AP)Attend weekly planning/scheduling meetingService + rewardsAssist with monitoring of time and expense reporting submissionReview and correct unassociated time for timesheets for techniciansOther duties and administrative activities as assigned.
What we look forRequiredHigh school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Able to prioritize work activities based upon financial impact to desired business goals.Able to influence diverse teams to accomplish tasks/goals.?PreferredAssociates degree preferredExperience and/or basic project accounting or costing principals is desiredJohnson Controls International plc.
is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.If you are an individual with a disability and you require an accommodation during the application process, please visit here.
