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Service Sales Coordinator - West Sacramento, United States - Atlas Copco Group
Description
** Service Sales Coordinator**
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Functional area: Sales
Country: United States (California)
City: West Sacramento
Brand: Quincy
Company name: Quincy Compressor LLC
Date of Posting: January 18, 2022
Last date to apply: February 19, 2022
Quincy Compressor dares to be the leader in our industry, always breaking boundaries to offer more to our customers across the world. We have the courage to be different, to take on a challenge, and to be leaders in innovation by offering a diverse product portfolio. As an organization, our purpose is to build unbreakable relationships with our customers, partners and especially our employees. We are looking to add the right people who will support our company mission, vision and values. We are currently seeking a Service Sales Coordinator to join our team in West Sacramento.
**Basic Function:**
Process all OTC Parts sales from Inside and Outside salespeople, providing regular updates to the Director of Service Sales, Salesperson, and the customer.
**Nature & Scope:**
**Shares responsibility and works closely as a team with the Internal Service Salespeople to coordinate the activities of their shared Service territory. Serve as information liaison between the Service Sales Department and customers on parts orders.**
**Principle Duties:**
**Answer incoming Parts calls for existing orders.**
**Schedule service jobs upon receipt of customer purchase orders or won quotes from CTS.**
**Dispatch, and schedule all shop and field service repairs in computer system.**
**Maintain weekly technician service schedule and supply to technicians.**
**Provide prompt response and regular updates to customers.**
**Maintain and update parts orders in computer system (including both Sales Force and Power BI).**
**Facilitate the closing of parts orders approved for invoicing; including processing credit card sales**
**Maintain all paperwork and ensure POs, orders, quotes, etc are maintained to ensure prompt customer follow-up and compliance with company procedures**
**Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.**
**Perform all duties in accordance with Quincy standards, while always striving to understand the needs and expectations of the customer.**
**Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.**
**Cross-train on Inside Sales duties and serve as their backup.**
**Quincy People & Culture**
Quincy employees are resilient and like to be challenged. We welcome new ideas and we are ready to challenge the status quo when it comes to solving problems. Our working environment is diverse, collaborative and moves at a fast pace. We aim to create a workplace where every individual is valued, proud, empowered, respected, developed and rewarded.
Our values are important to us theyre who we are, what we do and how we deliver the best experience to our customers, our organization and our community. Our commitment to the values of reliability, courage and resilience supports us in achieving our mission and they fuel our company vision.
If you are looking for an organization where you can be challenged, where you can learn new things, and even have a bit of fun while doing it, Quincy Compressor might be the place for you.
Quincy Compressor is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, gender identity, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. Job promotions at Quincy Compressor will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others.
Accessibility Notice: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please call Reasonable accommodation requests will be considered on a case-by-case basis.
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