Client Services - Fort Wayne, United States - Allen County Government

Allen County Government
Allen County Government
Verified Company
Fort Wayne, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description
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Department:
Allen Circuit Court/Adult Probation FLSA Status: Non-exempt

Classification/Level:
Professional; PG-5 (Grant Funded)

Date: 1/2024


Under the direction of the Chief Probation Officer, the Case Manager is responsible for monitoring the program compliance of low, medium and high risk program participants arrested for misdemeanor and felony related offenses and assisting with program and project development as needed.

This position is Covered as defined by The Board of Commissioners of the County of Allen Employee Handbook.


ESSENTIAL FUNCTIONS:


  • Oversees and/or conducts group screenings for all offenders not incarcerated and for persons wishing to reside with an incarcerated offender. Ensures offenders and other persons in the household complete and sign all required paperwork.
  • Prepares and forwards necessary program participant requirements documents to counselors and agencies. Reviews and processes reports from all referral sources, reviews deficiencies when necessary, makes referrals to agencies for additional services, and imposes monitoring sanctions.
  • Conducts observed urine drug tests on program participants on a random basis and maintains drug test records.
  • Files revocation paperwork with Allen County Circuit and Superior Courts for all felony and misdemeanor offenders that fail to complete their intake in the allotted time frame as designated by the Courts. Prepares successful and termination discharge paperwork for all program participants. Reviews program participants' files for accuracy and completeness prior to creating discharge paperwork.
  • Tracks compliance with all policies, regulations, and procedures, while also monitoring the progress of all clients on their caseload, including Residential Services clients.
  • Performs all other duties as assigned, including overtime as required.

REQUIREMENTS:


  • Bachelor's Degree in Criminal Justice, Behavioral Science, or a related field of study, and three years of experience in case management or a related field.
  • Ability to be certified in Indiana Risk Assessment System (IRAS) Tool Training/Application.
  • Ability to be certified in Crisis Intervention Training (CIT).
  • Knowledge of all local, state, and federal laws applicable to program operations.
  • Strong written and verbal communication skills.
  • The agency subscribes to the National Institute of Corrections' Eight Principles of Effective Intervention (EBP). Must be able to complete required Correctional EBP training programs and demonstrate competencies focusing on empirical recidivism risk reduction strategies.
  • Knowledge of the standard policies and practices of Allen Superior Court.
  • Familiarity with treatment programs and services available to program participants for offering referrals.
  • Ability to respond swiftly, rationally, and decisively to potentially violent individuals and precarious situations.

REQUIREMENTS (Continued):


  • Strong interviewing skills for investigating, counseling, and collaborating with program participants and their families to ensure the completion of all program requirements.
  • Strong supervisory skills to provide intensive case management services and ensure the fulfillment of program requirements.
  • Ability to maintain strict confidentiality regarding all department records and information.
  • Availability to work at either Allen County Community Corrections (ACCC) locations.
  • Knowledge of evidence collection and preservation techniques for conducting urine drug screenings.
  • Strong computer skills, including proficiency in Microsoft Office and other jobrelated software.

PERFORMANCE EXPECTATIONS:


The Case Manager uses judgement when supervising program participants within legal requirements and guidelines and ensuring program participants finish the program completely.

Cases Managers duties include many variables, when considering recommendations for program participants that require consideration of unique situations and a variety of complex, individual circumstances and choices.


RESPONSIBILITY:

The Case Manager is responsible for providing substantial contributions when supervising program participants in Allen County Community Correction programs. Purpose and desired results are known, and some unusual cases and circumstances are discussed with supervisors. Work is reviewed for completeness, soundness of judgement, and compliance with laws and regulations.


PERSONAL WORK RELATIONSHIPS:


The Case Manager maintains frequent communication with other County employees, program participants, officials from various governmental and social service agencies, and members of the general public regarding the coordination of reentry of serious and violent felony program participants.


WORKING CONDITIONS:

The Case Manager works in and out of an office setting with frequent contact with potentially dangerous, violent, and abusive program participants convicted of
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